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thirdd18742268
Participant
Jun 22, 2020 1:08 PM UTC
Answered

XD prototype doesn't work

Hi there,

 

Hopefully one of you guys can help me here...

 

I'm doing a prototype in XD but the areas is the grey so no options to use it. 

 

I just updated XD - could that be the reason?

 

- Anja

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    Vertika GuptaCorrect answer
    Community Manager
    Jun 22, 2020 1:22 PM UTC

    Hi,

    Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version.

    Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot.

    Please let me know if its help.

     

    Thanks,

    Vertika Gupta

    Adobe XD

    View reply

    2 replies

    Community Manager
    Vertika GuptaCommunity ManagerCorrect answer
    Community Manager
    Jun 22, 2020 1:22 PM UTC

    Hi,

    Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version.

    Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot.

    Please let me know if its help.

     

    Thanks,

    Vertika Gupta

    Adobe XD

    Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jul 6, 2020 11:44 PM UTC

      Hi there,

       

      I would like to follow up on your issue. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

       

      We are here to help.

       

      Thanks,

      Harshika

      Translate
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