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Participant
May 5, 2025
Question

XD prototype without the account

  • May 5, 2025
  • 1 reply
  • 129 views

Hello, I created an Adobe XD prototype and shared it via a public link while using a student account ago. However, my student account has since been deleted, and I no longer have access to delete the shared link.
Could you please help me delete the shared prototype link? Thanks!

    1 reply

    creative explorer
    Community Expert
    Community Expert
    May 11, 2025

    @dawn370859889ab7  Unfortunately, it's highly likely that you won't be able to delete the shared prototype link yourself now that your student account has been deleted and you no longer have access to it. Adobe's shared links often remain active even if the original account is no longer active. This is because the prototype files are hosted on Adobe's servers. You won't have a way to remove it through the standard Adobe XD interface or your Adobe account. The tools to manage shared links require you to be logged into the account that created them. And Adobe Customer Care can either because it's also a 'security' reason too... it's I said, they said. 


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