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Participant
December 23, 2022
Question

XD prototypes are extremely slow

  • December 23, 2022
  • 1 reply
  • 245 views

Hello,
I am using small XD prototypes for user testing.
Prototypes run fine when played form XD software, but when played on any laptop/ phone browser using links, are extremely inconstant and slow at times.

I tried test micro interactions with few XD prototypes using user testing, it was utter failure because when users viewed the prototypes the desired effect was just not there because of laggyness and unpredictable behaviour of prototypes. 

I cannot control test users devices/ browsers or anything else. I expect a prototype to run the way it’s designed. So far it’s been a failure. 
😞 

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    December 26, 2022

    Hi @Aditya27684118j0rd,

     

    Thank you for reaching out, and sorry for the trouble. Would you mind sharing the link with us so that we can check on our end? Does that happen with a specific file or all the files? Is it only happening with UserTesting links or with all Design for Review?

     

    Please share the version of XD installed on your machine and the details of your operating system.

     

    We will try our best to investigate the issue.

     

    Thanks,

    Harshika