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Inspiring
November 25, 2020
Answered

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

I can't update a shared link.

I'm receiving Error 44:63

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
November 25, 2020

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

161 replies

Participant
November 25, 2020

This is the error I am getting

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Inspiring
November 25, 2020

Post opened few minutes ago: Error 44:63 - Adobe Support Community - 11624973

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Inspiring
November 25, 2020

Hi!

Some time estimate for the problem to be fixed?

The problem remains here.

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Known Participant
November 25, 2020

Hello I can't create, update a link for my prototypes. I tried on several of different size, no matter. Also I tried to go on my Links management page and I've got an error 500.

 

When I want to create :

When I want to update :

 

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mayureshw71483293
Participant
November 25, 2020

I am getting an error 55:63 & 44:63 while updating an exiting file link.

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mirjamv83575334
Participant
November 25, 2020

I can't create a shared linke to review my web designs.

It loads until 50% and then i get the error message (Error 44:63).

It wont even work with a blank art-board.
Or designs where i try to update a link. Which had no problem before.

The workarounds i found in the support center don't work for me. (less art-boards or split the document)

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Participant
November 25, 2020

Same here

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maried10671146
Participant
November 25, 2020

Yes, i have the same problem with the version of Adobe 35.1.12

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Participant
November 25, 2020

same here - error 55:63 and 44:63

uninstalling and reinstalling XD did not help

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d-seo
Participant
November 25, 2020

Same here. 

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Participant
November 25, 2020

having problems.. error: 44:63..

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