XD share link is loading very slow on multiple files

Forum|Forum|5 years ago
January 21, 2021
3 replies
1294 views

Hi , I get a lot of complaints around the share links from internal stackholders within the company, aournd the very slow loading time of the XD links.

We tried to build very slim non-animated prototypes and still it takes a lot of time to load. Any plans to fix server performance issues?

Best

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Share or publish

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S

Sarah-RC

Known Participant

I have also had this issue. At least in my experience it had to do with the fact that I had to remote into my work machine via a VPN. I wasn't very satisfied with that but Adobe has closed the file. Given that work from home is the new norm for a lot of people that maybe Adobe could make their services work better through VPNs and remote desktop.

Jess.Dillard

Inspiring

Came here to file the same issue, figure I'll add on to this thread. My stakeholders are incredibly frustrated and have been unable to provide design review on the project I'm working on.

XD version 36.1.32.5 Creative Cloud Sync 4.3.71.1

macOS Mojave 10.14.6

Have tested on different browsers, still slow

Happening with multiple files, none of which I can share publicly but would be happy to share privately

Rishabh_Tiwari

Community Manager

Hi there,

I am so sorry for the delay in response. I'll need to escalate it further, so please share the actual file and a published link for that specific file through DM by clicking on my name.

Note: While sending DM, please add the link of this discussion in the subject.

Regards

Rishabh