Skip to main content
C
caitlinbrie
Participant
August 21, 2020
Question

XD Share Link Not Working - Just Shows a Line

  • August 21, 2020
  • 1 reply
  • 2169 views

Hi Everyone,

I've created a share link in XD, but when viewing the link I'm just shown a blank screen with a gray line. I have the home page set correctly. Can not figure this out! Has anyone else had this problem? Thanks in advance!

 

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    August 24, 2020

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of XD and the Operating System.
    2. Have you tested this on a different browser? If not, please check and see if there is any difference.
    3. Please share a screenshot of the prototype window.
    4. Will it be possible for you to share the link with us? If yes, you can share here or through DM by clicking on my name.

     

    Note: While sending DM please add this discussion link in the subject.

     

    Regards

    Rishabh

    B
    Bruno5FF2
    Participant
    November 26, 2020

    Hello,

     

    I have the same problem, I'm on

     

    - adobe XD 35.1.12.5

    - Mac OS 10.15.7

    - Creative cloud sync 4.3.63.1

    - safari, chrome, firefox (latest versions)

     

    Kind regards,

    Bruni

    B
    Bruno5FF2
    Participant
    December 9, 2020

    Hi,

     

    Found what caused this, if you click on your artboard there's a section "scrolling" (see screenhot).

    For some reason the height sometimes is automatically set to 1 (haven't found why).

    In other words, the design is ok, but the viewport height is set to 1.

     

    Kind regards,

    Bruno 

     

     

     

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices