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justinb10301944
Participating Frequently
Jul 8, 2020 8:49 PM UTC
Question

XD Share links are still not working, despite the fact that Adobe says it's resolved

Was working fine before. Is it an issue with Catalina? The only difference between today and yesterday is that I upgraded the OS.

 

Really need to get this resolved, client is waiting...

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    2 replies

    Atul_Saini
    Atul_Saini
    Legend
    Jul 17, 2020 4:58 PM UTC

    Hi Justinb, 

     

    Hope you're doing fine. It's been a while that we haven't heard for you on this. Were you able to share the prototype links? Please ensure that you update to the latest build using this link (https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html). 

     

    Please let us know if the problem persists, we'll be happy to help. 

     

    Thanks,

    Atul_Saini

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      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      Jul 9, 2020 12:59 PM UTC

      Hi Justin,

       

      Sorry to hear about the trouble. Could you share a few more details of what exactly is happening at your end? Are you getting any error while publishing or while loading the prototype? Please share the version of Adobe XD and more details about what exactly is happening, we'll try our best to help you with it.

       

      Regards

      Rishabh

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