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dianat19225747
Known Participant
January 19, 2023
Question

XD Share Prototype Issues (Error 44:23)

  • January 19, 2023
  • 1 reply
  • 256 views

For the last week, I keep getting the error message 44:23 when trying to create a prototype link. I am able to resolve the issue by doing random things. The "fix" isn't consistent for any of my files.

For example one of my files had five artboards and was not able to generate a link until I deleted a random SVG image, created the link, then pasted the SVG back in and updated the link. I tried this on another file with three artboards and it did not work. I wound up deleting all but one artboard and was then able to create the link and paste back in the remaining artboards and update. Another file, I had to remove all interactions and no artboards. My brain hurts.

I see a similar problem from 2021 due to a maintenance issue. Hoping this is the case this time and will be resolved soon.

This topic has been closed for replies.

1 reply

Ranjitha HR
Community Manager
Community Manager
January 20, 2023

Hi @dianat19225747 

We are sorry for the trouble. We would request you to please try the steps suggested in this post and let us know if that helps. If it doesn't, please share the version of XD and the details of your operating system. 

 

We will try our best to help.

 

Thanks,

Ranjitha