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khoust
Participant
Nov 23, 2021 3:06 PM UTC
Question

XD Shared Files

If an XD files was shared using a different account and that account has been cancelled do you lose access to that shared file?

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    4 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Nov 23, 2021 5:25 PM UTC

    All files has been owned by creater and must be there. What kind of problem you have?

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    khoustAuthor
    Participant
    Nov 23, 2021 6:27 PM UTC

    Hi I had an employee that has left the company, so his creative cloud account has been cancelled. Any files that he worked on in XD are they now gone? I can't seem to find them.

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    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Nov 24, 2021 4:43 PM UTC

    If he cancel his account all files have to be deleted IMHO.

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