XD showing different padding for the same file in MAC and windows

Forum|Forum|4 years ago
May 26, 2021
1 reply
2323 views

I am sharing this with the community so adobe can resolve this coz of this we are facing a collaboration issue. I am sharing the screen shot for the same.

Issue: Adobe xd is showing two different paddings to two different user, Mac user is having different padding and windows and because of this issue its very difficult to collaborate between designers.

Screenshot 1 is from windowns system

Screenshot 2 is from MAC system

G

gianvitulano

Community Expert

Hi Chinmay,
what font are you using for this project? Does this problem also occur with other fonts? Also, have you encountered the same problem on other files as well?

C

Chinmay5D85Author

Participant

Hi Giavitulano,

After updating the latest verison on adobe XD we har facing this issue I had word with Adobe agent today but not get any solution for this issue, actually what is happening if MAC user created the file and shared with windows user so windows user are seeing a different padding as well some of the design elements also misaligned, If windows user trying to fix that it will be chenged for MAC user and if MAC user try to make it fix same will happen for windows user and because of this it very difficult for us to collabrate with each other using XD online.

Harshika Verma

Community Manager

Hi there,

Thanks for reaching out and sharing the info. I am assuming you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-xd/roboto-font-from-google-has-different-heights-on-mac-vs-pc/m-p/11734620

Could you please go through the post and confirm if it's the same? If yes, please check the correct answer for the update.

Thanks,

Harshika

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