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5 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Dec 7, 2021 9:38 PM UTC

Hi Mark Allan Holley,

 

We are sorry for the delay in response and thanks for sharing the link. I tried scrolling in my chrome browser and it seems to scroll fine at my end. Have you tried on different browsers? If yes, please record a video of slow scrolling at your end and share with us. 

 

Please also share the screenshot of your About XD info and the details of your operating system.

 

Does that happen with all files or with this specific file?

 

Please also try to clear cache and cookies of your browsers and see if that helps.

 

We are here to help.

 

Thanks,

Harshika

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Mark Allan Holley
Mark Allan HolleyAuthor
Known Participant
Dec 8, 2021 1:14 PM UTC

Thank you for your reply, Harshika. Do you know what it was? I was viewing my document at the (for me) default zoom of around 71%. Once I changed the zoom to 100%, the document worked perfectly in both Firefox and Chrome. I feel like the scrolling should have been much smoother at 71%, but at least I know that there's a way around it.

 

Also, the scrolling was only not smooth at the very end of the document, at the footer of my website wireframe.

 

Thanks again,

-- Mark

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Dec 8, 2021 8:11 PM UTC

    Good to know it's working for you at 100% zoom. Could you please record a video at 71% where you see the bad scrolling experience so that we can check?

     

    Thanks,

    Harshika

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