XD slows down my computer

Forum|Forum|5 years ago
January 14, 2021
2 replies
1835 views

Recently I reccognized a dramatic increase between running XD on my computer and not. As long as XD is running the windows are slow in animation and reacting delayed on mouse action. As soon I close XD everything goes normal. It also seems to getting worse the longer XD is running.

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Correct answer HARSHIKA_VERMA

Hi Andreas,

Sorry to hear you are experiencing issues with XD. In addition to what Italo has asked, I would request you to please try-

Signing out of XD, Creative Cloud app
Quit Creative Cloud Desktop app and kill all related processes from Task manager/ Activity Monitor
Restart the machine
Sign back in

Let us know if that helps.

Thanks,

Harshika

HARSHIKA_VERMA

Correct answer

Community Manager

Hi Andreas,

Sorry to hear you are experiencing issues with XD. In addition to what Italo has asked, I would request you to please try-

Signing out of XD, Creative Cloud app
Quit Creative Cloud Desktop app and kill all related processes from Task manager/ Activity Monitor
Restart the machine
Sign back in

Let us know if that helps.

Thanks,

Harshika