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K
Kairavi Soni
Participant
October 25, 2023
Question

XD stopped working!

  • October 25, 2023
  • 1 reply
  • 255 views

Hi! I have the Enterprise Creative Cloud License. My XD frequently crashes or doesn't work at all on my company laptop, but works perfectly fine when I log in with the same ID on my personal laptop.

 

I have tried all combinations for network and proxy, but the issue persists. Please help!

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 25, 2023

    contact your administrator.

    K
    Kairavi SoniAuthor
    Participant
    October 25, 2023

    Hi kglad, thanks for your response. I did connect with our IT Admin, we tried reinstalling and trying different proxy settings, it's still the same.

     

    Also, all the adobe apps work fine, I'm facing this issue only with XD!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 25, 2023

    your admin should to ask for support, if they don't know how to troubleshoot the issue.

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