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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jun 25, 2020 10:49 AM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

2 replies

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jun 25, 2020 10:49 AM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

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ammad0321
ammad0321Author
Participating Frequently
Jun 25, 2020 10:46 AM UTC

I need an urgent solution because I m working on app

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