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21 replies

Participant
Dec 21, 2021 4:03 PM UTC

Same problems i space how to fix this issuse

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Participant
Dec 27, 2021 10:30 AM UTC

+1

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Harshika Verma
Community Manager
Community Manager
Dec 27, 2021 11:59 AM UTC

Hi lessl63307557 & balajis30972283, 

 

We are sorry to hear you are unable to export artboard into Zeplin. We would request you to please try the steps suggested in this article and let us know if that helps.

 

If it doesn't, please share the version of XD and Zeplin the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

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ridinbkk
Participating Frequently
Jul 1, 2019 7:36 AM UTC

There are few ways to fix this issue which worked for me personally.

I usually work in Windows version of Adobe XD + Zeplin, and time to time, I would use Mac also.

Whenever I face this issue, I do the following. (Please note, these methods might seem stupid, but it works for me)

1. Check if both Adobe XD and Zeplin are up to date. Ones updated, restart PC and try importing again.
2. If the import failed on my Windows PC, then I would try the same on Mac, 100% of the time it worked for me.

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Harshika Verma
Community Manager
Community Manager
Jul 2, 2019 7:44 PM UTC

Thank you for sharing your solution, Ridin. This will definitely help our users to resolve the issue.

Thanks,

Harshika

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ridinbkk
Participating Frequently
Jul 3, 2019 4:17 AM UTC

You're welcome Harshika.

By the way, is anyone else enncountering a brand new issue.

While working on Adobe XD (Windows), and then when you import it to Zeplin. It doesnt replace the existing design on Zeplin but creates a brand new design. I have made sure both Adobe XD and Zeplin are updated.

But when I try this with Mac, it works fine.


I feel most of the issues is happening when using Adobe XD and Zeplin in Windows.

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raynerteran
Participant
Jun 7, 2019 7:45 PM UTC

I deleted the underlined texts and everything works again

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Preran
Legend
Apr 11, 2019 9:24 PM UTC

Can you try removing the plug-in, reinstalling it, and let us know if it helped?

Thanks,

Preran

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davidj99891630
Participant
Apr 24, 2019 5:35 AM UTC

This did not help.

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Atul_Saini
Legend
Apr 24, 2019 3:55 PM UTC

Hi David, sorry that you're having trouble while exporting to Zeplin. We'd need a little more information here to help you further. Could you please share the version of XD and OS build?

Thanks,

Atul_Saini

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