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4 replies

B
balajis30972283
Participant
December 21, 2021

Same problems i space how to fix this issuse

    L
    lessl63307557
    Participant
    December 27, 2021

    +1

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    December 27, 2021

    Hi lessl63307557 & balajis30972283, 

     

    We are sorry to hear you are unable to export artboard into Zeplin. We would request you to please try the steps suggested in this article and let us know if that helps.

     

    If it doesn't, please share the version of XD and Zeplin the details of your operating system.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    ridinbkk
    ridinbkk
    Participating Frequently
    July 1, 2019

    There are few ways to fix this issue which worked for me personally.

    I usually work in Windows version of Adobe XD + Zeplin, and time to time, I would use Mac also.

    Whenever I face this issue, I do the following. (Please note, these methods might seem stupid, but it works for me)

    1. Check if both Adobe XD and Zeplin are up to date. Ones updated, restart PC and try importing again.
    2. If the import failed on my Windows PC, then I would try the same on Mac, 100% of the time it worked for me.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 2, 2019

    Thank you for sharing your solution, Ridin. This will definitely help our users to resolve the issue.

    Thanks,

    Harshika

      ridinbkk
      ridinbkk
      Participating Frequently
      July 3, 2019

      You're welcome Harshika.

      By the way, is anyone else enncountering a brand new issue.

      While working on Adobe XD (Windows), and then when you import it to Zeplin. It doesnt replace the existing design on Zeplin but creates a brand new design. I have made sure both Adobe XD and Zeplin are updated.

      But when I try this with Mac, it works fine.


      I feel most of the issues is happening when using Adobe XD and Zeplin in Windows.

      raynerteran
      raynerteran
      Participant
      June 7, 2019

      I deleted the underlined texts and everything works again

      Preran
      Community Manager
      PreranCommunity Manager
      Community Manager
      April 11, 2019

      Can you try removing the plug-in, reinstalling it, and let us know if it helped?

      Thanks,

      Preran

      davidj99891630
      davidj99891630
      Participant
      April 24, 2019

      This did not help.

        Atul_Saini
        Community Manager
        Atul_SainiCommunity Manager
        Community Manager
        April 24, 2019

        Hi David, sorry that you're having trouble while exporting to Zeplin. We'd need a little more information here to help you further. Could you please share the version of XD and OS build?

        Thanks,

        Atul_Saini

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