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October 4, 2022
Answered

XD won't update – Creative Cloud says "Waiting"

  • October 4, 2022
  • 1 reply
  • 207 views

Hey, in Creative Cloud XD won't update: It says "Waiting" and nothing happens (WIFI is working, I restarted CC, restarted Computer, logged in and out, Adobe CC is updated and newest version). Please help, client is waiting and I need to work.

 

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    Correct answer AkinGn

    Hi @thomas456789, have you tried with another/test Adobe CC account to see? I'd try that if you haven't already, and if it doesn't work, I'd try uninstalling/reinstalling the CC desktop app: https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
    Make sure you tried those, meanwhile maybe some other expert might suggest something else, hope this helps!

    1 reply

    AkinGn
    Community Expert
    AkinGnCommunity ExpertCorrect answer
    Community Expert
    October 10, 2022

    Hi @thomas456789, have you tried with another/test Adobe CC account to see? I'd try that if you haven't already, and if it doesn't work, I'd try uninstalling/reinstalling the CC desktop app: https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
    Make sure you tried those, meanwhile maybe some other expert might suggest something else, hope this helps!