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5 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Aug 19, 2020 12:41 PM UTC

Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. In addition to the information asked by Italosan, could you please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
  3. Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

 

If this doesn't help, please confirm if you are getting this error on every file or specific file?

 

Regards

Rishabh

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Virag Ramesh 26572403q98o
Participant
Nov 28, 2022 4:08 AM UTC

Facing the same issue. follow the above-mentioned steps but still getting error 5720 and it's quitting repeatedly.  

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italosan
Community Expert
italosanCommunity Expert
Community Expert
Aug 19, 2020 10:20 AM UTC

Hi, what version of Adobe XD are you using? Could you also share the technical characteristics of your computer?

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丽香朱81866661
丽香朱81866661Author
Participant
Sep 3, 2020 3:15 AM UTC

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italosan
Community Expert
italosanCommunity Expert
Community Expert
Sep 7, 2020 10:37 AM UTC

Hi, would you mind confirming if your problem is resolved?

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