Skip to main content
Participant
Aug 19, 2021 7:17 AM UTC
Answered

XD导入AE问题

最新版的XD文件导入不了AE了,提示说资源出现问题

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Aug 19, 2021 1:22 PM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Please share a few more details like:

     

    1. The version of XD and OS.
    2. Is this happening with specific file or multiple files?
    3. Please try moving the SVG file to your desktop and then try importing it from there.

     

    Regards

    Rishabh

    5 replies

    Participant
    Aug 20, 2021 2:59 AM UTC

    谢谢,已解决,是软件版本问题

    Translate
    Participant
    Jan 11, 2022 6:10 AM UTC

    您好、我想问一下是XD版本问题还是AE版本问题呢、我和您遇到一样的情况,能分享一下是如何解决这个问题的吗?

     

    Translate
    Harshika Verma
    Community Manager
    Community Manager
    Jan 12, 2022 7:13 PM UTC

    Hi xin5CBF,

     

    We are sorry to hear you're experiencing the similar issue. Please ensure that both XD and AE are of the latest version. You can check for updates here.

     

    Please also ensure that your operating system also doesn't have any pending updates.

     

    Let us know if you still face issues. We'll be happy to help.

     

    Thanks,

    Harshika

     

     

    Translate
    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Aug 19, 2021 1:22 PM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Please share a few more details like:

     

    1. The version of XD and OS.
    2. Is this happening with specific file or multiple files?
    3. Please try moving the SVG file to your desktop and then try importing it from there.

     

    Regards

    Rishabh

    Translate
    italosan
    Community Expert
    Community Expert
    Aug 19, 2021 10:22 AM UTC

    Hi, are both software updated to the latest version? Does this problem occur with all files or only with a specific file?

    Translate