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Jamaan26069877fhwu
Participant
September 12, 2022
Beantwortet

You have been signed out error

  • September 12, 2022
  • 2 Antworten
  • 837 Ansichten

Everything was working well and suddenly this issue started accruing and now I cannot use XD. Can anyone guide me on how to overcome the issue?

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Harshika Verma

Hi @Jamaan26069877fhwu,

 

We are sorry for the trouble in using XD. Would you mind trying the below steps and let us know if that helps?

 

  • Please restart XD/Quit XD.
  • Please check if the Creative Cloud desktop is up to date.
  • End all the Creative Cloud processes from the Task manager/Activity monitor.
  • Sign out of the Creative Cloud desktop, restart the computer and sign back in.

 

If that doesn't help, please share the version of XD and the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

2 Antworten

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerAntwort
Community Manager
September 12, 2022

Hi @Jamaan26069877fhwu,

 

We are sorry for the trouble in using XD. Would you mind trying the below steps and let us know if that helps?

 

  • Please restart XD/Quit XD.
  • Please check if the Creative Cloud desktop is up to date.
  • End all the Creative Cloud processes from the Task manager/Activity monitor.
  • Sign out of the Creative Cloud desktop, restart the computer and sign back in.

 

If that doesn't help, please share the version of XD and the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

    Jamaan26069877fhwuAutor
    Participant
    September 20, 2022

    worked, thanks for the help.

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