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Participant
January 27, 2021
Answered

어도비XD 재플린 내보내기 오류

  • January 27, 2021
  • 2 replies
  • 8086 views

어도비 XD 버전 정보

36.1.3.25

 

제플린 버전 정보

Version 3.14 (1104)

 

아트보드 내보내기 누르면 제플린이 아무반응 없고, 내보내기가 안됩니다.

 

    This topic has been closed for replies.
    Correct answer ahdan0D45

    같은 증상으로 재부팅, 재설치를 하다가 우연히 알게된 방법 공유드립니다.

     

    1.상단메뉴 plugin에서 zeplin을 검색해서 설치

    2,좌측 하단 블럭버튼 > zeplin > Export

     

    2 replies

    Participant
    April 12, 2021

    저도 같은 증상인데 제플린 내보내기가 안됩니다.

    이전 버전에 35버전이 나타나질 않아서 버전을 다운시키는것도 안되는데

    어떻게 해결해야 할지 모르겠네요

    Rishabh_Tiwari
    Community Manager
    Community Manager
    January 27, 2021

    Hi there,

     

    Sorry to hear about the trouble. Please try the steps shared below:

     

    1. Uninstall Zeplin and remove it from the trash as well.
    2. Downgrade Adobe XD to version 35 from the Creative Cloud Desktop app.
    3. Restart Machine.
    4. Download Zeplin and re-install.
    5. Open Adobe XD.
    6. Create a new file and export it to Zeplin.
    7. XD will ask for permissions to open Zeplin(Click on Allow/Okay)
    8. You can now upgrade Adobe XD again to version 36 and the export process should work.

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    Participating Frequently
    January 28, 2021

    Im having a same problem.

     

    I can't find downgrade XD option on creative cloud. Under 3 dots icon, there is no option for Other versions.

     

    please help.

     

    Rishabh_Tiwari
    Community Manager
    Community Manager
    January 31, 2021

    Hi there,

     

    Sorry to hear about the trouble. Please uninstall XD and once un-installed, please follow the steps shared here: https://helpx.adobe.com/download-install/using/install-previous-version.html to install the previous version of XD.

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh