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plasticbear5
Participant
October 23, 2014
Question

Abode Air Crashes

  • October 23, 2014
  • 1 reply
  • 421 views

My Abode Air crashes on every app when I double click on them. I have the latest Abode Air installed. Abode Air version  15.0.0.293. I have windows 7 as my operating system. This is the results from the event logs:

Log Name: Application
Source:   Application Error
Date:     10/23/2014 10:14:25 AM
Event ID: 1000

Task Category: (100)

Level:    Error
Keywords: Classic
User:     N/A
Computer: Steamskunk-PC

Description:

Faulting application name: MoCam.exe, version: 0.0.0.0, time stamp: 0x502c1e72

Faulting module name: Adobe AIR.dll, version: 15.0.0.293, time stamp: 0x54236fd0

Exception code: 0xc0000005

Fault offset: 0x0056b20c

Faulting process id: 0x16bc

Faulting application start time: 0x01cfeecba4beec40

Faulting application path: C:\Program Files (x86)\MoCam\MoCam.exe

Faulting module path: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll

Report Id: e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-23T14:14:25.000000000Z" />
<EventRecordID>39352</EventRecordID>
<Channel>Application</Channel>
<Computer>Steamskunk-PC</Computer>
<Security />

  </System>

  <EventData>

<Data>MoCam.exe</Data>
<Data>0.0.0.0</Data>
<Data>502c1e72</Data>
<Data>Adobe AIR.dll</Data>
<Data>15.0.0.293</Data>
<Data>54236fd0</Data>
<Data>c0000005</Data>
<Data>0056b20c</Data>
<Data>16bc</Data>
<Data>01cfeecba4beec40</Data>
<Data>C:\Program Files (x86)\MoCam\MoCam.exe</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976</Data>

  </EventData>

</Event>

Is there a fix or workaround for this?

This topic has been closed for replies.

1 reply

plasticbear5
Participant
October 28, 2014

Hello Anyone? My Abode Air apps have crashed and I need help.

chris.campbell
Community Manager
Community Manager
October 28, 2014

Have you tried contacting the developer of MoCam.exe to see if this is a known issue?  Did this recently start occurring after updating to a new version of Adobe AIR?

Thanks,

Chris

plasticbear5
Participant
October 28, 2014

It occurs when Abode Air apps which access my webcam crashes. Something about faulting module Xvivdcore.dll