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ariantale
ariantale
Participant
October 21, 2017
Question

adobe air 26.0.0.118 problem

  • October 21, 2017
  • 0 replies
  • 490 views

Hi,

i have adobe air 26.0.0.118 and i can't uninstall or install new version of adobe air !!!!

just says contact to administrator because there was an error

what i have to do ? i stuck in this version and i can't update or uninstall it!

and another thing , my windows settings show adobe air version 25.0.0.134!!!!!!!!

this is my log :

[2017-10-21:12:16:30] Runtime Installer begin with version 26.0.0.118 on Windows 10 x86

[2017-10-21:12:16:30] Commandline is: -arp:uninstall

[2017-10-21:12:16:30] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:16:32] Relaunching with elevation

[2017-10-21:12:16:32] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2017-10-21:12:16:32] Runtime Installer begin with version 26.0.0.118 on Windows 10 x86

[2017-10-21:12:16:32] Commandline is: -stdio \\.\pipe\AIR_3476_0 -eu

[2017-10-21:12:16:32] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:16:32] Starting runtime uninstall. Uninstalling runtime version 26.0.0.118

[2017-10-21:12:16:32] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2017-10-21:12:16:33] Uninstalling product with GUID {25A60C59-0FDC-4D73-81F4-D4A6D4E0CB92}

[2017-10-21:12:16:33] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]

[2017-10-21:12:16:33] Rollback complete

[2017-10-21:12:16:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]

[2017-10-21:12:16:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]

[2017-10-21:12:16:33] Runtime Installer end with exit code 7

[2017-10-21:12:16:33] Runtime Installer end with exit code 7

[2017-10-21:12:22:26] Runtime Installer begin with version 26.0.0.127 on Windows 10 x86

[2017-10-21:12:22:26] Commandline is:

[2017-10-21:12:22:26] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:22:28] Relaunching with elevation

[2017-10-21:12:22:28] Launching subprocess with commandline c:\users\arian\appdata\local\temp\air1310.tmp\adobe air installer.exe -ei

[2017-10-21:12:22:28] Runtime Installer begin with version 26.0.0.127 on Windows 10 x86

[2017-10-21:12:22:28] Commandline is: -stdio \\.\pipe\AIR_2008_0 -ei

[2017-10-21:12:22:28] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:22:28] Starting silent runtime update. Updating runtime from version 26.0.0.118 to version 26.0.0.127

[2017-10-21:12:22:28] Installing msi at c:\users\arian\appdata\local\temp\air1310.tmp\setup.msi with guid {8C9AA2C1-D07A-48E8-9DD8-471A072947F4}

[2017-10-21:12:22:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:22:30] Rolling back install of c:\users\arian\appdata\local\temp\air1310.tmp\setup.msi

[2017-10-21:12:22:30] Rollback complete

[2017-10-21:12:22:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:22:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:22:30] Runtime Installer end with exit code 7

[2017-10-21:12:25:34] Runtime Installer end with exit code 7

[2017-10-21:12:27:09] Runtime Installer begin with version 26.0.0.127 on Windows 10 x86

[2017-10-21:12:27:09] Commandline is: -uninstall

[2017-10-21:12:27:09] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:27:09] Starting runtime uninstall. Uninstalling runtime version 26.0.0.118

[2017-10-21:12:27:09] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2017-10-21:12:27:09] Error occurred during msi repair operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]

[2017-10-21:12:27:09] Rollback complete

[2017-10-21:12:27:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]

[2017-10-21:12:27:09] Runtime Installer end with exit code 7

[2017-10-21:12:28:37] Runtime Installer begin with version 27.0.0.124 on Windows 10 x86

[2017-10-21:12:28:37] Commandline is:

[2017-10-21:12:28:37] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:28:38] Relaunching with elevation

[2017-10-21:12:28:38] Launching subprocess with commandline c:\users\arian\appdata\local\temp\airbb6d.tmp\adobe air installer.exe -ei

[2017-10-21:12:28:40] Runtime Installer begin with version 27.0.0.124 on Windows 10 x86

[2017-10-21:12:28:40] Commandline is: -stdio \\.\pipe\AIR_17184_0 -ei

[2017-10-21:12:28:40] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:28:40] Starting silent runtime update. Updating runtime from version 26.0.0.118 to version 27.0.0.124

[2017-10-21:12:28:40] Installing msi at c:\users\arian\appdata\local\temp\airbb6d.tmp\setup.msi with guid {739A853C-D71F-404B-9E6A-012D3918ED57}

[2017-10-21:12:28:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:28:42] Rolling back install of c:\users\arian\appdata\local\temp\airbb6d.tmp\setup.msi

[2017-10-21:12:28:42] Rollback complete

[2017-10-21:12:28:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:28:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:28:42] Runtime Installer end with exit code 7

[2017-10-21:12:28:44] Runtime Installer end with exit code 7

[2017-10-21:12:57:25] Runtime Installer begin with version 27.0.0.124 on Windows 10 x86

[2017-10-21:12:57:25] Commandline is:

[2017-10-21:12:57:25] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:57:28] Relaunching with elevation

[2017-10-21:12:57:28] Launching subprocess with commandline c:\users\arian\appdata\local\temp\air1883.tmp\adobe air installer.exe -ei

[2017-10-21:12:57:29] Runtime Installer begin with version 27.0.0.124 on Windows 10 x86

[2017-10-21:12:57:29] Commandline is: -stdio \\.\pipe\AIR_4384_0 -ei

[2017-10-21:12:57:29] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2017-10-21:12:57:29] Starting silent runtime update. Updating runtime from version 26.0.0.118 to version 27.0.0.124

[2017-10-21:12:57:29] Installing msi at c:\users\arian\appdata\local\temp\air1883.tmp\setup.msi with guid {739A853C-D71F-404B-9E6A-012D3918ED57}

[2017-10-21:12:57:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:57:32] Rolling back install of c:\users\arian\appdata\local\temp\air1883.tmp\setup.msi

[2017-10-21:12:57:32] Rollback complete

[2017-10-21:12:57:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:57:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2017-10-21:12:57:32] Runtime Installer end with exit code 7

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