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sarahmarieh76840147
Participant
June 22, 2017
Answered

Adobe AIR 26.0 update is refusing to downoad

  • June 22, 2017
  • 2 replies
  • 1085 views

I am attempting to download the latest Adobe AIR update (26.0.0.118) via File Hippo. When I click on the down arrow, it takes me to the Adobe website. Every time I dig up the AIR page and click on the download button, the website returns me to the home page instead of starting the download. I am running Windows 10 Home (64 bit) with all updates installed. Further, this download is an update to an earlier version of AIR already installed on my laptop. What is causing the download failure?

This topic has been closed for replies.
Correct answer ridhij4208356012135538

Hi,

Please disable ad-blockers/ any extensions like ghostery, and then download Adobe AIR installer. It will download without issue.

In case you need to download the installer, go to Adobe - Adobe AIR page directly and download.

Thanks!

2 replies

ridhij4208356012135538
Adobe Employee
Adobe Employee
June 23, 2017

Hi,

Please disable ad-blockers/ any extensions like ghostery, and then download Adobe AIR installer. It will download without issue.

In case you need to download the installer, go to Adobe - Adobe AIR page directly and download.

Thanks!

Jeffrey_A_Wright
Community Manager
Community Manager
June 22, 2017

Moving this discussion to the AIR Installation Issues forum.