Skip to main content
sarahmarieh76840147
sarahmarieh76840147
Participant
Jun 22, 2017 11:14 PM UTC
Answered

Adobe AIR 26.0 update is refusing to downoad

I am attempting to download the latest Adobe AIR update (26.0.0.118) via File Hippo. When I click on the down arrow, it takes me to the Adobe website. Every time I dig up the AIR page and click on the download button, the website returns me to the home page instead of starting the download. I am running Windows 10 Home (64 bit) with all updates installed. Further, this download is an update to an earlier version of AIR already installed on my laptop. What is causing the download failure?

This topic is closed to new replies. Start a new post to keep the conversation going.
ridhij4208356012135538
ridhij4208356012135538Correct answer
Adobe Employee
Jun 23, 2017 6:25 AM UTC

Hi,

Please disable ad-blockers/ any extensions like ghostery, and then download Adobe AIR installer. It will download without issue.

In case you need to download the installer, go to Adobe - Adobe AIR page directly and download.

Thanks!

View reply

2 replies

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538Correct answer
Adobe Employee
Jun 23, 2017 6:25 AM UTC

Hi,

Please disable ad-blockers/ any extensions like ghostery, and then download Adobe AIR installer. It will download without issue.

In case you need to download the installer, go to Adobe - Adobe AIR page directly and download.

Thanks!

Translate
Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
Jun 22, 2017 11:34 PM UTC

Moving this discussion to the AIR Installation Issues forum.

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices