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Participant
June 12, 2013
Question

Adobe Air 3.7 Runtime issue

  • June 12, 2013
  • 1 reply
  • 847 views

Application Overview: The application is a digital book in which the user has a set of tools like pen, eraser, highlight and so on... The user can create annotations using the tools on top of the digital book and can save the annotations created to user local system.

Requirement: The application is expected to work fine with the latest Adobe Air runtime 3.7 as how it was working with the previous runtimes.

Problem: The application is getting crashed when we create some annotation and exit the application in “Adobe air run time 3.7”, and also this occurs only in some systems irrespective of any windows OS( XP, windows 7 ) tested. But the application works fine if we have the “Adobe air run time 2.6”. Please find the error details that we got when the application got crashed.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name:         test.exe

  Application Version:     0.0.0.0

  Application Timestamp:              4d7a7dd4

  Fault Module Name:    Adobe AIR.dll

  Fault Module Version: 3.7.0.1860

  Fault Module Timestamp:          51817f6f

  Exception Code:             c0000005

  Exception Offset:           001ad406

  OS Version:      6.0.6000.2.0.0.256.6

  Locale ID:           1033

  Additional Information 1:           4ec5

  Additional Information 2:           ef785832683e1b4fae1b2e480d9b0736

  Additional Information 3:           ba57

  Additional Information 4:           89efb5c517e1b2fb1203cf77a6175804

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Regards,

Basker D

This topic has been closed for replies.

1 reply

Known Participant
June 19, 2013

Same here. This has only started happening since using the AIR 3.7 runtime and debugger.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    RCMS Desktop 3.exe

  Application Version:    0.0.0.0

  Application Timestamp:    51a69f23

  Fault Module Name:    Adobe AIR.dll

  Fault Module Version:    3.7.0.2090

  Fault Module Timestamp:    51a6a3cb

  Exception Code:    c0000005

  Exception Offset:    001ad866

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    2057

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789