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jmccreary
jmccreary
Participant
January 6, 2016
Question

Adobe Air 64 will not install on Wondows 8.0, 8.1 or 10

  • January 6, 2016
  • 2 replies
  • 585 views

I have a Lenovo w530 previously running Windows 8.1 and now Windows 10. It keeps trying to update Adobe Air 64 for some of the Lenovo support applications and the install always fails. I've researched it to no avail including the Microsoft Fixit which is not supported in Windows 10. Does anyone know how to resolve this? Thanks.

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2 replies

jmccreary
jmccrearyAuthor
Participant
January 16, 2016

Thanks for moving this to this forum. I tried again this morning to update and though the updater now says I have updated successfully, it keeps loading 3.8.0.1280 though Lenovo is noting it needs  version 18.0.0.144. I've checked the log files and it confirms 3.8.0.1280.

Anyone know how to resolve this? I'd appreciate the help.

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
January 15, 2016

Moving the discussion to AIR Installation Issues

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