adobe air

Hello.  I have a product called Cricut Craftroom.  Since my computer downloaded windows 10 I had not used this product.  Yesterday I tried but I had to uninstall the app from my computer and re install it.  I also had to uninstall adobe air.   I have downloaded the new version of my cricut craftroom (provo craft) and also have downloaded adobe air (4 times).  Each time I have uninstalled the previous version.    Adobe air on the download says it has downloaded but when I look at the icon on my computer apps page it is showing unavailable.   I need this adobe air to run more than one of my systems.  Please can you help me.  I am not at all technically minded but looking at search engines I think it may have something to do with a problem with windows 10.   Please can someone help me.

Many thanks.  Yvonne.