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Participant
July 17, 2012
Question

Adobe Air Administration rights error

  • July 17, 2012
  • 1 reply
  • 1894 views

Can someone please assist me with getting adobe air installed on my windows vista home edition pc? I downloaded the AIR 3.3  exe file, saved it to my desktop and have attempted to run the installation as administrator. It keeps failing saying that "the installation may not be allowed by your administrator"

very frustrating....   help!!!

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1 reply

chris.campbell
Legend
July 25, 2012

I'm sorry you're running into installation issues with AIR.  Microsoft has a utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:

AIR Installer Log Instructions

Thanks,

Chris