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Participant
January 15, 2011
Question

Adobe AIR already installed?

  • January 15, 2011
  • 1 reply
  • 1979 views

When I try to install Adobe AIR on a new machine I get the folowing error.

This version of Adobe AIR is already installed on your system.

I am 100% sure I did NOT install Adobe AIR before.

Adobe Reader, Flash and Shockwave player install without any problems.

Please help ...

This topic has been closed for replies.

1 reply

chris.campbell
Legend
January 19, 2011

Hi,

It's possible that AIR was installed silently by another application.  If you are on Windows, could you check your Add/Remove Programs (or Programs and Features) control panel and look for an Adobe AIR entry?  If that entry does not exist, could you please post the contents of your installer log so we could take a look?

Thanks,

Chris