Skip to main content
kasperl47859793
kasperl47859793
Participant
May 30, 2017
Question

Adobe Air can´t find downloadserver

  • May 30, 2017
  • 1 reply
  • 631 views

Having trouble downloading Adobe Air to my Mac book (OS 10.12.4).

Irrespective of which browser I use, Safari, Firefox or Chrome after it initially appears to be downloading I get the same message

….."can't find the server at airdownload.adobe.com".

Tried removing all internet restrictions etc.

I see from other postings that there were issues installing Adobe Air in the past but none seemed to involve having trouble connecting to "air download.adobe.com"

Any ideas please?

This topic has been closed for replies.

1 reply

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
May 31, 2017

Hi,

Are you using any sort of ad-blockers/ ghostery extensions in your browsers? If you so please disable the same and try downloading again. Also ensure that you are not using any hosts on your machine which might redirect the requests.

If you still see issues please post a screenshot of the issue.

Thanks!

S
Community Manager
Satinder S BainsCommunity Manager
Community Manager
May 31, 2017

Looks like something is wrong with your router settings. Following apple discussions link might be useful adobe |Official Apple Support Communities

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices