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stumars1
Participant
Jul 20, 2015 11:10 PM UTC
Question

Adobe Air crashes while updating

I have been using adobe download assistant to login and install a trial product of dreamweaver, when I come to attempt to try this I go ahead and update adobe air as it required a update. Adobe air crashed completely to the point when I wanted shut all adobe programs off. This hasn't been the first time it happened, it did it twice. Adobe cant do nothing about it! Is there a way I can fix the adobe air crash? Thank you.

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1 reply

amritr91416839
Adobe Employee
Adobe Employee
Jul 21, 2015 9:18 AM UTC

Hi,

Could you please check if this helps: Troubleshoot AIR installation | Windows

If the issue still persist,please share more details about crash logs, OS with version , AIR version you are installing.

Thanks,

Amrit Raj

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