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normand37464672
Participant
April 12, 2019
Question

Adobe AIR crashing inside of pvproctor

  • April 12, 2019
  • 0 replies
  • 639 views

Any fix to the Adobe AIR bug? I take Microsoft certifications but the PVProctor product doesn't work on my machine because the "test" application doesn't launch. I looked at it inside of a debugger (Windbg) and the AV is inside of Adobe AIR. I cannot resolve the symbols so below is what I see.

0:000> .exr -1
ExceptionAddress: 0f5233b7 (Adobe_AIR+0x003733b7)
  ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
  Parameter[0]: 00000000
  Parameter[1]: 00000000
Attempt to read from address 00000000


0:000> r
eax=00afd128 ebx=07e7a3c8 ecx=00000000 edx=00000000 esi=0ffe39ac edi=00000000
eip=0f5233b7 esp=00afd064 ebp=00afd06c iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
Adobe_AIR+0x3733b7:
0f5233b7 8b048a mov eax,dword ptr [edx+ecx*4] ds:002b:00000000=????????


0:000> kb
# ChildEBP RetAddr Args to Child 
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00afd06c 0f75d459 00000000 0ffe39ac 00000000 Adobe_AIR+0x3733b7
01 00afd1d4 0f67b0f8 b83444cf 0f67b0b0 084978dc Adobe_AIR+0x5ad459
02 00000000 00000000 00000000 00000000 00000000 Adobe_AIR+0x4cb0f8


0:000> lmvm Adobe_AIR
Browse full module list
start end module name
0f1b0000 104fc000 
Adobe_AIR  (export symbols) Adobe AIR.dll
  Loaded symbol image file: Adobe AIR.dll
  Image path: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll
  Image name: Adobe AIR.dll
  
Browse all global symbols  functions  data
  Timestamp: Mon Mar 25 14:33:33 2019 (5C992D0D)
  CheckSum: 01273CD6
  ImageSize: 0134C000
  File version: 32.0.0.116
  Product version: 32.0.0.116
  File flags: 2 (Mask 3) Pre-release
  File OS: 40004 NT Win32
  File type: 2.0 Dll
  File date: 00000000.00000000
  Translations: 0409.04b0
  Information from resource tables:
  CompanyName: Adobe
  ProductName: Adobe AIR
  InternalName: Adobe AIR.dll
  OriginalFilename: Adobe AIR.dll
  ProductVersion: 32.0
  FileVersion: 32.0.0.116
  FileDescription: Adobe AIR
  LegalCopyright: Copyright 2007-2019, Adobe

0:000> vertarget
Windows 10 Version 17763 MP (8 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
17763.1.x86fre.rs5_release.180914-1434

Please reach so we can get this fixed.

Norman Drews

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