Adobe Air "Download" button redirects browers to the Creative Cloud product page

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Trying to install Air. I go to https://get.adobe.com/air/ and click Download. My browser goes to the Creative Cloud product page and the download does not start.

MacBook Pro running 10.11.6 using Firefox 53.0.2 64-bit.

Installation

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deborahh40533626

Participant

! have the same problem with Windows 7

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A

Anonymous

I had the same issue using the Opera browser. Worked fine when I switched to Edge.

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ridhij4208356012135538

Adobe Employee

Hi,

Do you use any ad-blocker in Opera browser?

Thanks!

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ridhij4208356012135538

Adobe Employee

Hi,

What browser are you using when you are facing the issue? Did you check your downloads if the Adobe AIR installer was downloaded?

Also are you using any sort of ad-blocker in the browser where you are facing the issue. If yes which one.

Thanks!

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badxmplAuthor

Participant

I just tried Chrome and the DL started worked and Air installed just fine.

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