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wendellmalpas
Known Participant
Feb 10, 2014 3:34 PM UTC
Question

Adobe Air installation on Samsung Tablet 10.1 GT-P5210

Hi,

I am trying to install Adobe Air on my Samsung Tablet 10.1 GT-P5210 with Android 4.2.2 and unfortunately it is always giving error "Unknown error code during application install: "-24".

I did tried the following but no luck.

  • Reset factory settings
  • Delete the data/data files

ANy help is greatly appreciated.

Thanks,

Wendell

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1 reply

Pahup
Adobe Employee
Pahup
Adobe Employee
Sep 3, 2014 11:29 AM UTC

Hi,

If you're facing Error 24 while installing Adobe AIR, please read further. Samsung has recently pushed an update of OS to 4.4.2. Please upgrade to that and follow the steps below.

  •    Goto Settings > Application Manager > Google Play Store
  •    Clear Cache and Clear Data
  •    Launch Google Play and try downloading Adobe AIR now.

-Thanks

Pahup

Adobe AIR Team

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