Adobe AIR installation problem
Hi all,
I have been dealing with a user who is unable to install to his Windows XP x86 machine.
The specific error returned is as follows:
[ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
We've tried uninstall reinstall (with revo and microsoft fix-it), Running as administrator, creating a new Administrator account, trying to install older Adobe AIR verions (2.7 and 3.0), and nothing has worked so far.
Any help would be appreciated ![]()
Cheers,
Tom
ps. Here's the entire install log:
[2012-09-17:12:25:45] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:25:45] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] No installed runtime detected
[2012-09-17:12:25:45] Invoking Application Installer for combined install
[2012-09-17:12:25:45] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:25:45] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:25:45] No installed runtime detected
[2012-09-17:12:25:47] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla4.tmp
[2012-09-17:12:27:16] Application signature verified
[2012-09-17:12:27:16] Unpackaging/validation complete
[2012-09-17:12:27:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla6.tmp
[2012-09-17:12:27:52] Native installation package creation succeeded
[2012-09-17:12:27:52] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.12 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.12.air
[2012-09-17:12:27:52] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:27:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:27:54] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi
[2012-09-17:12:27:54] Rollback complete
[2012-09-17:12:27:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:28:15] Application Installer end with exit code 7
[2012-09-17:12:28:15] Subprocess app installer failed (7)
[2012-09-17:12:28:15] Runtime Installer end with exit code 7
[2012-09-17:12:31:29] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:31:29] Commandline is:
[2012-09-17:12:31:29] No installed runtime detected
[2012-09-17:12:31:35] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:12:31:35] Installing msi at c:\docume~1\admini~1\locals~1\temp\air9.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:31:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:31:35] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air9.tmp\setup.msi
[2012-09-17:12:31:35] Rollback complete
[2012-09-17:12:31:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:31:47] Runtime Installer end with exit code 7
[2012-09-17:12:47:34] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:47:34] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] No installed runtime detected
[2012-09-17:12:47:34] Invoking Application Installer for combined install
[2012-09-17:12:47:34] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:47:34] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:47:34] No installed runtime detected
[2012-09-17:12:47:35] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla84.tmp
[2012-09-17:12:47:47] Application signature verified
[2012-09-17:12:47:47] Unpackaging/validation complete
[2012-09-17:12:47:56] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla85.tmp
[2012-09-17:12:48:03] Native installation package creation succeeded
[2012-09-17:12:48:03] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.12 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.12.air
[2012-09-17:12:48:03] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:12:48:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:48:03] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR83.tmp\setup.msi
[2012-09-17:12:48:03] Rollback complete
[2012-09-17:12:48:03] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:12:48:15] Application Installer end with exit code 7
[2012-09-17:12:48:16] Subprocess app installer failed (7)
[2012-09-17:12:48:16] Runtime Installer end with exit code 7
[2012-09-17:12:59:45] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:59:45] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:45] No installed runtime detected
[2012-09-17:12:59:46] Invoking Application Installer for combined install
[2012-09-17:12:59:46] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:46] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:12:59:46] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA4.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.12.air -- "installed from web"
[2012-09-17:12:59:46] No installed runtime detected
[2012-09-17:12:59:47] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.12.air to C:\Documents and Settings\Administrator\Local Settings\Temp\flaA5.tmp
[2012-09-17:12:59:59] Application signature verified
[2012-09-17:12:59:59] Unpackaging/validation complete
[2012-09-17:13:00:02] Cancel request received
[2012-09-17:13:00:03] Application Installer end with exit code 6
[2012-09-17:13:00:03] Subprocess app installer failed (6)
[2012-09-17:13:00:03] Cancel request received
[2012-09-17:13:00:03] Runtime Installer end with exit code 6
[2012-09-17:13:02:04] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:13:02:04] Commandline is:
[2012-09-17:13:02:04] No installed runtime detected
[2012-09-17:13:02:27] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:13:02:27] Installing msi at c:\docume~1\admini~1\locals~1\temp\aira6.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:13:02:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:02:27] Rolling back install of c:\docume~1\admini~1\locals~1\temp\aira6.tmp\setup.msi
[2012-09-17:13:02:27] Rollback complete
[2012-09-17:13:02:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:02:33] Runtime Installer end with exit code 7
[2012-09-17:13:08:19] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:13:08:19] Commandline is:
[2012-09-17:13:08:19] No installed runtime detected
[2012-09-17:13:08:23] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:13:08:23] Installing msi at c:\docume~1\admini~1\locals~1\temp\aira7.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:13:08:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:08:23] Rolling back install of c:\docume~1\admini~1\locals~1\temp\aira7.tmp\setup.msi
[2012-09-17:13:08:23] Rollback complete
[2012-09-17:13:08:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:13:08:31] Runtime Installer end with exit code 7
[2012-09-17:20:18:23] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:20:18:23] Commandline is:
[2012-09-17:20:18:23] No installed runtime detected
[2012-09-17:20:18:35] Starting runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:20:18:35] Installing msi at c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:20:18:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:20:18:37] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi
[2012-09-17:20:18:37] Rollback complete
[2012-09-17:20:18:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:20:30:14] Runtime Installer end with exit code 7
[2012-09-17:21:18:38] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-17:21:18:38] Commandline is: -silent
[2012-09-17:21:18:38] No installed runtime detected
[2012-09-17:21:18:39] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-09-17:21:18:39] Installing msi at c:\docume~1\admini~1\locals~1\temp\air8.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-17:21:18:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:21:18:39] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air8.tmp\setup.msi
[2012-09-17:21:18:39] Rollback complete
[2012-09-17:21:18:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-17:21:18:39] Runtime Installer end with exit code 7
[2012-09-25:12:11:31] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:11:31] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:31] No installed runtime detected
[2012-09-25:12:11:32] Invoking Application Installer for combined install
[2012-09-25:12:11:32] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:32] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:11:32] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:11:32] No installed runtime detected
[2012-09-25:12:11:33] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla4.tmp
[2012-09-25:12:13:02] Application signature verified
[2012-09-25:12:13:02] Unpackaging/validation complete
[2012-09-25:12:13:29] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla5.tmp
[2012-09-25:12:13:39] Native installation package creation succeeded
[2012-09-25:12:13:39] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:13:39] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:13:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:13:42] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR3.tmp\setup.msi
[2012-09-25:12:13:42] Rollback complete
[2012-09-25:12:13:42] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:13:50] Application Installer end with exit code 7
[2012-09-25:12:13:50] Subprocess app installer failed (7)
[2012-09-25:12:13:50] Runtime Installer end with exit code 7
[2012-09-25:12:18:49] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:18:49] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:49] No installed runtime detected
[2012-09-25:12:18:50] Invoking Application Installer for combined install
[2012-09-25:12:18:50] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:50] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:18:50] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:18:50] No installed runtime detected
[2012-09-25:12:18:51] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\flaB.tmp
[2012-09-25:12:19:02] Application signature verified
[2012-09-25:12:19:02] Unpackaging/validation complete
[2012-09-25:12:19:16] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\flaC.tmp
[2012-09-25:12:19:25] Native installation package creation succeeded
[2012-09-25:12:19:25] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:19:25] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:19:25] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:19:25] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIRA.tmp\setup.msi
[2012-09-25:12:19:25] Rollback complete
[2012-09-25:12:19:25] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:23:15] Application Installer end with exit code 7
[2012-09-25:12:23:15] Subprocess app installer failed (7)
[2012-09-25:12:23:15] Runtime Installer end with exit code 7
[2012-09-25:12:51:06] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:51:06] Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] No installed runtime detected
[2012-09-25:12:51:06] Invoking Application Installer for combined install
[2012-09-25:12:51:06] Launching subprocess with commandline C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:12:51:06] Commandline is: -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://download.marketsamurai.com/MarketSamurai.0.92.14.air -- "installed from web"
[2012-09-25:12:51:06] No installed runtime detected
[2012-09-25:12:51:07] Unpackaging http://download.marketsamurai.com/MarketSamurai.0.92.14.air to C:\Documents and Settings\Administrator\Local Settings\Temp\fla11.tmp
[2012-09-25:12:51:21] Application signature verified
[2012-09-25:12:51:21] Unpackaging/validation complete
[2012-09-25:12:51:29] Converting unpackaged application to a native installation package in C:\Documents and Settings\Administrator\Local Settings\Temp\fla12.tmp
[2012-09-25:12:51:42] Native installation package creation succeeded
[2012-09-25:12:51:42] Starting combined runtime and app install.
Installing runtime version 3.4.0.2540.
Installing app MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1 version 0.92.14 to C:\Program Files using the source file at http://download.marketsamurai.com/MarketSamurai.0.92.14.air
[2012-09-25:12:51:42] Installing msi at C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:12:51:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:51:42] Rolling back install of C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR10.tmp\setup.msi
[2012-09-25:12:51:42] Rollback complete
[2012-09-25:12:51:42] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-09-25:12:57:23] Application Installer end with exit code 7
[2012-09-25:12:57:23] Subprocess app installer failed (7)
[2012-09-25:12:57:24] Runtime Installer end with exit code 7
[2012-10-18:12:29:31] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2012-10-18:12:29:31] Commandline is:
[2012-10-18:12:29:31] No installed runtime detected
[2012-10-18:12:29:36] Starting runtime install. Installing runtime version 3.0.0.4080
[2012-10-18:12:29:36] Installing msi at c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2012-10-18:12:29:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:29:36] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air3.tmp\setup.msi
[2012-10-18:12:29:36] Rollback complete
[2012-10-18:12:29:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:29:55] Runtime Installer end with exit code 7
[2012-10-18:12:53:02] Runtime Installer begin with version 2.7.1.19610 on Windows XP x86
[2012-10-18:12:53:02] Commandline is:
[2012-10-18:12:53:03] No installed runtime detected
[2012-10-18:12:53:06] Starting runtime install. Installing runtime version 2.7.1.19610
[2012-10-18:12:53:06] Installing msi at c:\docume~1\admini~1\locals~1\temp\air5.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2012-10-18:12:53:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:53:06] Rolling back install of c:\docume~1\admini~1\locals~1\temp\air5.tmp\setup.msi
[2012-10-18:12:53:06] Rollback complete
[2012-10-18:12:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]
[2012-10-18:12:53:12] Runtime Installer end with exit code 7