Skip to main content
December 12, 2011
Question

adobe air installation / uninstallation failure on windows 7 / 32bit

  • December 12, 2011
  • 1 reply
  • 7579 views

My air version is 3.0.0.4080 as noted in below.

It does not work on update to new version, and also on uninstallation.

I have revies so many other posts on various websites.

msiexec /unregister

msiexec /regserver

And also above solution did not work at all.

Please give me a new, fancy solution.

I hope so.

[2011-12-13:04:41:55] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:41:55] Commandline is: -update "c:\program files\misisipi player\misisipi player\misisipi player.exe" "C:\Users\Jaisu\AppData\Roaming\com.nowcom.Misisipi\Local Store\#ApplicationUpdater\update.air" 0.8.15

[2011-12-13:04:41:55] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:41:55] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:41:56] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Jaisu\AppData\Local\Temp\fla8CE3.tmp

[2011-12-13:04:41:58] Application signature verified

[2011-12-13:04:41:58] Unpackaging/validation complete

[2011-12-13:04:41:58] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp

[2011-12-13:04:41:59] Native installation package creation succeeded

[2011-12-13:04:41:59] Starting app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air

[2011-12-13:04:41:59] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:42:04] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:04] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\fla958B.tmp\setup.msi

[2011-12-13:04:42:04] Rollback complete

[2011-12-13:04:42:04] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:04] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air 0.8.15

[2011-12-13:04:42:04] Relaunching with elevation

[2011-12-13:04:42:08] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:42:08] Commandline is: -stdio \\.\pipe\AIR_4816_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air 0.8.15

[2011-12-13:04:42:08] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:42:08] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:42:08] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Jaisu\AppData\Local\Temp\flaBEBC.tmp

[2011-12-13:04:42:09] Application signature verified

[2011-12-13:04:42:09] Unpackaging/validation complete

[2011-12-13:04:42:09] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp

[2011-12-13:04:42:11] Native installation package creation succeeded

[2011-12-13:04:42:11] Starting silent app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air

[2011-12-13:04:42:11] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:42:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:11] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\flaC35E.tmp\setup.msi

[2011-12-13:04:42:11] Rollback complete

[2011-12-13:04:42:11] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:42:11] Elevated install failed: error 0 1603

[2011-12-13:04:42:12] Application Installer end with exit code 7

[2011-12-13:04:44:47] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:44:47] Commandline is: -arp:uninstall

[2011-12-13:04:44:47] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:44:49] Relaunching with elevation

[2011-12-13:04:44:49] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:04:44:49] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:44:49] Commandline is: -stdio \\.\pipe\AIR_6240_0 -eu

[2011-12-13:04:44:49] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:44:49] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:04:44:49] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:04:44:49] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Rollback complete

[2011-12-13:04:44:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:44:49] Runtime Installer end with exit code 7

[2011-12-13:04:44:51] Runtime Installer end with exit code 7

[2011-12-13:04:49:19] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:49:19] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled net.daum.musicdownloader adobe.com:air0.7541891867294908 onApplicationVersion

[2011-12-13:04:49:19] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:49:19] Application Installer end with exit code 0

[2011-12-13:04:51:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:51:27] Commandline is:

[2011-12-13:04:51:27] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:34] Relaunching with elevation

[2011-12-13:04:51:34] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\air383f.tmp\adobe air installer.exe -ei

[2011-12-13:04:51:37] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:51:37] Commandline is: -stdio \\.\pipe\AIR_4368_0 -ei

[2011-12-13:04:51:37] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:38] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:51:38] Installing msi at c:\users\jaisu\appdata\local\temp\air383f.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:51:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Rolling back install of c:\users\jaisu\appdata\local\temp\air383f.tmp\setup.msi

[2011-12-13:04:51:44] Rollback complete

[2011-12-13:04:51:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:44] Runtime Installer end with exit code 7

[2011-12-13:04:51:47] Runtime Installer end with exit code 7

[2011-12-13:04:51:49] Launching subprocess with commandline c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:51:50] Application Installer end with exit code 7

[2011-12-13:04:51:52] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:51:52] Commandline is: -update "c:\program files\misisipi player\misisipi player\misisipi player.exe" "C:\Users\Jaisu\AppData\Roaming\com.nowcom.Misisipi\Local Store\#ApplicationUpdater\update.air" 0.8.15

[2011-12-13:04:51:52] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:51:52] Installed app (com.nowcom.Misisipi) located at c:\program files\misisipi player\misisipi player\misisipi player.exe

[2011-12-13:04:51:52] Unpackaging file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Jaisu\AppData\Local\Temp\flaA65C.tmp

[2011-12-13:04:51:53] Application signature verified

[2011-12-13:04:51:53] Unpackaging/validation complete

[2011-12-13:04:51:53] Converting unpackaged application to a native installation package in C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp

[2011-12-13:04:51:53] Native installation package creation succeeded

[2011-12-13:04:51:54] Starting app update of c:\program files\misisipi player. Updating from com.nowcom.Misisipi version 0.8.4 to com.nowcom.Misisipi version 0.8.15 using the source file at file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air

[2011-12-13:04:51:54] Installing msi at C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp\setup.msi with guid {398D973F-F476-B850-BE9B-CEF9B975C11D}

[2011-12-13:04:51:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:54] Rolling back install of C:\Users\Jaisu\AppData\Local\Temp\flaAAEF.tmp\setup.msi

[2011-12-13:04:51:54] Rollback complete

[2011-12-13:04:51:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:51:54] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "c:\program files\misisipi player\misisipi player\misisipi player.exe" file:///C:/Users/Jaisu/AppData/Roaming/com.nowcom.Misisipi/Local%20Store/%23ApplicationUpdater/update.air 0.8.15

[2011-12-13:04:51:54] Relaunching with elevation

[2011-12-13:04:51:56] Subprocess Elevated sub-installer failed (-1)

[2011-12-13:04:52:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:10] Commandline is:

[2011-12-13:04:52:10] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:52:12] Relaunching with elevation

[2011-12-13:04:52:12] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\aire3aa.tmp\adobe air installer.exe -ei

[2011-12-13:04:52:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:15] Commandline is: -stdio \\.\pipe\AIR_4448_0 -ei

[2011-12-13:04:52:15] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:52:15] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:52:15] Installing msi at c:\users\jaisu\appdata\local\temp\aire3aa.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:52:17] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Rolling back install of c:\users\jaisu\appdata\local\temp\aire3aa.tmp\setup.msi

[2011-12-13:04:52:17] Rollback complete

[2011-12-13:04:52:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:52:17] Runtime Installer end with exit code 7

[2011-12-13:04:52:19] Runtime Installer end with exit code 7

[2011-12-13:04:52:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:52:58] Commandline is:

[2011-12-13:04:52:58] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:01] Relaunching with elevation

[2011-12-13:04:53:01] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\aira0b1.tmp\adobe air installer.exe -ei

[2011-12-13:04:53:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:53:03] Commandline is: -stdio \\.\pipe\AIR_6516_0 -ei

[2011-12-13:04:53:03] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:03] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:53:03] Installing msi at c:\users\jaisu\appdata\local\temp\aira0b1.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:53:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Rolling back install of c:\users\jaisu\appdata\local\temp\aira0b1.tmp\setup.msi

[2011-12-13:04:53:06] Rollback complete

[2011-12-13:04:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:06] Runtime Installer end with exit code 7

[2011-12-13:04:53:08] Runtime Installer end with exit code 7

[2011-12-13:04:53:20] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-13:04:53:20] Commandline is:

[2011-12-13:04:53:20] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:34] Relaunching with elevation

[2011-12-13:04:53:34] Launching subprocess with commandline c:\users\jaisu\appdata\local\temp\airf2a7.tmp\adobe air installer.exe -ei

[2011-12-13:04:53:36] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-13:04:53:36] Commandline is: -stdio \\.\pipe\AIR_5476_0 -ei

[2011-12-13:04:53:36] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:53:36] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880

[2011-12-13:04:53:37] Installing msi at c:\users\jaisu\appdata\local\temp\airf2a7.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2011-12-13:04:53:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Rolling back install of c:\users\jaisu\appdata\local\temp\airf2a7.tmp\setup.msi

[2011-12-13:04:53:40] Rollback complete

[2011-12-13:04:53:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2011-12-13:04:53:40] Runtime Installer end with exit code 7

[2011-12-13:04:55:16] Runtime Installer end with exit code 7

[2011-12-13:04:56:48] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:56:48] Commandline is: -arp:uninstall

[2011-12-13:04:56:48] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:56:51] Relaunching with elevation

[2011-12-13:04:56:51] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:04:56:51] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:04:56:51] Commandline is: -stdio \\.\pipe\AIR_2616_0 -eu

[2011-12-13:04:56:51] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:04:56:51] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:04:56:51] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:04:56:51] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Rollback complete

[2011-12-13:04:56:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:04:56:51] Runtime Installer end with exit code 7

[2011-12-13:04:57:05] Runtime Installer end with exit code 7

[2011-12-13:05:01:50] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:01:50] Commandline is:

[2011-12-13:05:01:50] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:01:53] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2011-12-13:05:01:53] Runtime Installer end with exit code 0

[2011-12-13:05:01:53] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:01:53] Commandline is: -installupdatecheck

[2011-12-13:05:01:53] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:01:53] Performing pingback request

[2011-12-13:05:01:53] Starting runtime background update check

[2011-12-13:05:01:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update

[2011-12-13:05:01:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update to C:\Users\Jaisu\AppData\Roaming\Adobe\AIR\Updater\Background

[2011-12-13:05:01:59] Unpackaging complete

[2011-12-13:05:01:59] Download success

[2011-12-13:05:01:59] Runtime updated downloaded

[2011-12-13:05:02:02] User had deferred installing the update

[2011-12-13:05:02:02] Runtime Installer end with exit code 0

[2011-12-13:05:02:08] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:02:08] Commandline is:

[2011-12-13:05:02:08] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:02:11] Cancel request received

[2011-12-13:05:02:11] Application Installer end with exit code 6

[2011-12-13:05:07:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:07:19] Commandline is: -arp:uninstall

[2011-12-13:05:07:19] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:07:21] Relaunching with elevation

[2011-12-13:05:07:21] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:05:07:21] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:07:21] Commandline is: -stdio \\.\pipe\AIR_1256_0 -eu

[2011-12-13:05:07:21] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:07:21] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:05:07:21] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:05:07:22] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Rollback complete

[2011-12-13:05:07:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:07:22] Runtime Installer end with exit code 7

[2011-12-13:05:07:23] Runtime Installer end with exit code 7

[2011-12-13:05:10:17] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:10:17] Commandline is: -arp:uninstall

[2011-12-13:05:10:17] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:10:42] Relaunching with elevation

[2011-12-13:05:10:42] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-12-13:05:10:42] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-12-13:05:10:42] Commandline is: -stdio \\.\pipe\AIR_7584_0 -eu

[2011-12-13:05:10:42] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2011-12-13:05:10:42] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080

[2011-12-13:05:10:42] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}

[2011-12-13:05:10:42] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Rollback complete

[2011-12-13:05:10:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-12-13:05:10:42] Runtime Installer end with exit code 7

[2011-12-13:05:10:44] Runtime Installer end with exit code 7

This topic has been closed for replies.

1 reply

chris.campbell
Legend
December 14, 2011

I'm sorry you're running into installation issues with AIR.  Microsoft has just released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

Thanks,

Chris

Participating Frequently
January 3, 2012

chris

Is there a solution to this for windows XP?

I have a very similar problem

http://forums.adobe.com/message/4113130#4113130