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Participant
Jan 11, 2018 10:00 AM UTC
Question

Adobe Air is reinstalled to an older version

Hello, I have work in my school with free program Scratch 2, this program needs Adobe Air from version 8 to newer version.

When I install first time Adobe Air 28 (actual version) and Scratch all is ok, but after some days I find that Adobe Air is installed automatically with older version 3.5.

With this version Scrach doesn't work. How is it possible?

System: Windows 7 pro.

Thanks

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6 replies

divya010193
Adobe Employee
Adobe Employee
Jan 11, 2018 4:38 PM UTC

Hi,

How do you check which version of Adobe AIR is installed? "installed automatically" sounds suspicious.

Please go to get.adobe.com/air and download the latest AIR version and try again.

Thanks!

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Participant
Jan 22, 2018 11:28 AM UTC

I check version of Adobe Air in Windows Control Panel and I see version 3.5.

I download latest version 28 and I install it and I see on Control Panel version 28, but after few days again I see version 3.5 on Control Panel and the program Scratch 2 offline editor dows'n t work.

Version 3.5 is automatically installed .

Any help?

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ridhij4208356012135538
Adobe Employee
Adobe Employee
Jan 22, 2018 1:00 PM UTC

Hi,

Can you check and see if you installed any other air application during this time frame?

Thanks!

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