Participant

Question

adobe air not working

Forum|Forum|11 years ago
September 2, 2014
1 reply
2509 views

hi

i use various software that need adobe air to use. but for whatever reason it is just not working.

i have uninstalled adobe air and re-installed it but that didn't work

i have uninstalled adobe air and one of the software i use with it and re-installed everything and still nothing works

i am now in a situation where my pc is telling me i have adobe air on my pc but i don't see it anywhere

as you can tell i am stressed out right now

i use Firefox as my browser and im using Windows 7 Pro

i have never had a problem before

why do i get the feeling im going to have to format my PC and start afresh with an older version of adobe air?

can anyone help me please? all help gratefully received, thank you in advance.

This topic has been closed for replies.

Installer_File_Damaged

Participant

Hello,

I've been having the same issue recently.

I'm going to see what I can do to get this resolved for me too. Did you get a reply by email in the following days since your request, by any chance?

chris.campbell

Community Manager

What apps are you guys using? What error exact messages are you receiving?

Installer_File_Damaged

Participant

I'm using Adobe Air

http://get.adobe.com/air/

and

Keyword Tool, which needs Adobe Air to function.

(see attachment)

I got professional help with this issue and it was determined that my pc and the Keyword Tool had no issues with them. Do you think I downloaded the wrong version of AIR for a Dell? Or, does it not matter? Could this be resolved today? It's been three days of no productivity.

Thank you kindly,

Alexia

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