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Billloudon
Participant
May 30, 2015
Question

Adobe AIR on Windows explorer

  • May 30, 2015
  • 1 reply
  • 487 views

First time post.

For some reason Adobe air is not recognised in Windows explorer. When I try to re install it I am told it is already installed.

I tried  an uninstall and there it is.

My difficulty is that an application for I want to use has a download manager from Mercedes that needs Adobe AIR. Each time I try to run it I am told to install Adobe....... this for the umpteenth time.

Please help.

Bill

This topic has been closed for replies.

1 reply

Varun_Bhal
Adobe Employee
Adobe Employee
June 1, 2015

Hi,

Can you please tell us your Adobe AIR version that you have installed? Also please share a screenshot of the problem that you are facing using How to post a screenshot in the forum?

-Regards

Varun Bhal

Billloudon
Participant
June 1, 2015

Hi Varun,

Thanks for responding.

The adobe AIR version on my laptop is 17.0.0.172.

As far as the screenshot is concerned, this is it.

Hope it helps.