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Participant
July 2, 2012
Question

Adobe Air problem - Please assist?

  • July 2, 2012
  • 2 replies
  • 2317 views

4 days ago on start-up I had a message that update was required for Adobe Air so I let it install.  Yesterday I noted my websites were missing graphics, videos on You tube not playing etc,  so I restarted computer and had message on start up re ADOBE AIR saying "The installation of this application is damaged - Try reinstalling or contacting publisher for help".

As the latter is not an existing option as they say "no help with Air just look at forums for assistance"  this very non technical pensioner is asking for help as I have tried to do what I know by uninstalling and reinstalling THREE times now and still het the message and when I try to get into google it now tells me my profile cannot be used it belongs to a newer version - dont have a clue what I can do for this so any simple advice would be appreciated. 

To be honest I dont even know if putting this is the right place but nothing anywhere seems to relate to problems with Air.  If I should be asking elsewhere perhaps somebody could point me in that direction as would hate a major problem as because of disability my computer my lifeline.

Thank you.

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2 replies

Claudio González
Legend
July 2, 2012

No, you posted in the wrong forum. Tha Adobe AIR forum is here:

http://forums.adobe.com/community/air

Hopefuly, a helpful moderator will move your question there; otherwise, you'll have to respost it.

Participant
July 2, 2012

Thank you Claudio its helpful to have someone try and help - have not a clue where to really post anything thats how bad I am with issues as never had anything like this happen before I just tried putting question on the kind link you provided but wont let me put a question ...back to beginnings oh dear.

Claudio González
Legend
July 2, 2012

Choose "Discussion" in the dropdown menu under "New" here:


Participant
July 2, 2012

Lots of views but no help is my question so simple people think Im thick asking OR dont they have a clue either?