Adobe Air updated, now my Rosetta Stone won't work

Forum|Forum|14 years ago
November 27, 2011
1 reply
4828 views

I use Rosetta Stone and recently it prompted me to upgrade Adobe Air. I upgraded my version and now Rosetta Stone no longer works. Tried uninstalling and reinstalling Air a few times, nothing works. I'm on Windows Vista. Worked fine before the update. Is this a problem others have had? Can you help?

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chris.campbell

Legend

Thanks for the report. What's happening with Rosetta Stone with the new runtime installed? Have you contacted them to see if anyone else is running into this problem? We can always go back to a previous version of AIR if you'd like to give that a try.

http://kb2.adobe.com/cps/853/cpsid_85304.html

Chris

A

Anonymous

Thanks a lot. Sorry it took a while to get back, I wanted to try and talk to Rosetta stone to see what they said. It took forever to get a hold of them but then it turned out to be some missing files on their update and wasn't air. I got it working. Sorry for the confusion.

Thanks,

Matt Heath

clevelandmheath@gmail.com

501-412-8283

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