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January 24, 2011
Question

Adobe Air will not install on Vista

  • January 24, 2011
  • 1 reply
  • 973 views

Attached are the installation logs

[2011-01-22:09:41:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:41:38] Commandline is: -silent
[2011-01-22:09:41:38] Installed runtime (1.5.2.8900) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:41:38] Starting silent runtime update. Updating runtime from version 1.5.2.8900 to version 2.5.1.17730
[2011-01-22:09:41:38] Installing msi at c:\users\steven\appdata\local\temp\air8eb8.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:09:41:46] Runtime Installer end with exit code 0
[2011-01-22:09:50:20] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:50:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:50:20] Commandline is: -eula
[2011-01-22:09:50:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:50:21] Starting eula display
[2011-01-22:09:50:25] Finished eula display
[2011-01-22:09:50:48] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:50:48] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:50:48] Commandline is: -eula
[2011-01-22:09:50:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:50:49] Starting eula display
[2011-01-22:09:50:52] Finished eula display
[2011-01-22:09:50:52] Runtime Installer end with exit code 0
[2011-01-22:09:50:52] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:09:57:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:57:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:57:33] Commandline is: -eula
[2011-01-22:09:57:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:57:33] Starting eula display
[2011-01-22:09:57:36] Finished eula display
[2011-01-22:09:57:38] Finished eula display
[2011-01-22:09:57:38] Runtime Installer end with exit code 0
[2011-01-22:09:57:38] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:09:57:50] Finished eula display
[2011-01-22:09:57:50] Runtime Installer end with exit code 0
[2011-01-22:09:57:50] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:10:05:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:10:05:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:10:05:01] Commandline is: -eula
[2011-01-22:10:05:01] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:10:05:02] Starting eula display
[2011-01-22:10:05:03] Finished eula display
[2011-01-22:10:14:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:10:14:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:10:14:40] Commandline is: -eula
[2011-01-22:10:14:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:10:14:41] Starting eula display
[2011-01-22:10:14:44] Finished eula display
[2011-01-22:17:26:18] Finished eula display
[2011-01-22:17:26:18] Runtime Installer end with exit code 0
[2011-01-22:17:26:18] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:26:25] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:26:25] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:26:25] Commandline is: -eula
[2011-01-22:17:26:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:26:25] Starting eula display
[2011-01-22:17:26:27] Finished eula display
[2011-01-22:17:26:40] Finished eula display
[2011-01-22:17:26:40] Runtime Installer end with exit code 0
[2011-01-22:17:26:41] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:27:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:27:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:27:52] Commandline is: -eula
[2011-01-22:17:27:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:27:52] Starting eula display
[2011-01-22:17:27:54] Finished eula display
[2011-01-22:17:28:07] Finished eula display
[2011-01-22:17:28:07] Runtime Installer end with exit code 0
[2011-01-22:17:28:07] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:31:02] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:02] Commandline is: 
[2011-01-22:17:31:02] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:08] Runtime Installer end with exit code 0
[2011-01-22:17:31:15] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:31:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:15] Commandline is: -eula
[2011-01-22:17:31:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:15] Starting eula display
[2011-01-22:17:31:22] Finished eula display
[2011-01-22:17:31:22] Runtime Installer end with exit code 0
[2011-01-22:17:31:22] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:31:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:31:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:33] Commandline is: -eula
[2011-01-22:17:31:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:33] Starting eula display
[2011-01-22:17:32:05] Finished eula display
[2011-01-22:17:32:05] Runtime Installer end with exit code 0
[2011-01-22:17:32:06] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:35:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:35:31] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:35:31] Commandline is: -eula
[2011-01-22:17:35:31] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:35:31] Starting eula display
[2011-01-22:17:35:33] Finished eula display
[2011-01-22:17:36:15] Finished eula display
[2011-01-22:17:36:15] Runtime Installer end with exit code 0
[2011-01-22:17:36:15] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:41:23] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:41:23] Commandline is: -arp:uninstall
[2011-01-22:17:41:23] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:41:25] Relaunching with elevation
[2011-01-22:17:41:25] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-22:17:41:25] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:41:25] Commandline is: -stdio \\.\pipe\AIR_2052_0 -eu
[2011-01-22:17:41:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:41:26] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-22:17:41:26] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:41:29] Runtime Installer end with exit code 0
[2011-01-22:17:41:29] Elevated install completed
[2011-01-22:17:41:29] Runtime Installer end with exit code 0
[2011-01-22:17:55:13] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:13] Commandline is: 
[2011-01-22:17:55:13] No installed runtime detected
[2011-01-22:17:55:15] Relaunching with elevation
[2011-01-22:17:55:15] Launching subprocess with commandline c:\users\steven\appdata\local\temp\aird8f.tmp\adobe air installer.exe -ei
[2011-01-22:17:55:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:15] Commandline is: -stdio \\.\pipe\AIR_828_0 -ei
[2011-01-22:17:55:15] No installed runtime detected
[2011-01-22:17:55:15] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:17:55:15] Installing msi at c:\users\steven\appdata\local\temp\aird8f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:55:18] Runtime Installer end with exit code 0
[2011-01-22:17:55:18] Elevated install completed
[2011-01-22:17:55:20] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:55:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:55:26] Runtime Installer end with exit code 7
[2011-01-22:17:55:55] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:55] Commandline is: 
[2011-01-22:17:55:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:55:58] Runtime Installer end with exit code 0
[2011-01-22:17:56:10] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:56:10] Commandline is: 
[2011-01-22:17:56:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:56:12] Runtime Installer end with exit code 0
[2011-01-22:17:56:19] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:56:19] Commandline is: 
[2011-01-22:17:56:19] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:56:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:17] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:17] Commandline is: -arp:uninstall
[2011-01-22:17:57:17] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:57:19] Relaunching with elevation
[2011-01-22:17:57:19] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-22:17:57:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:20] Commandline is: -stdio \\.\pipe\AIR_3372_0 -eu
[2011-01-22:17:57:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:57:20] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-22:17:57:20] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:57:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:21] Elevated install completed
[2011-01-22:17:57:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:43] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:43] Commandline is: 
[2011-01-22:17:57:43] No installed runtime detected
[2011-01-22:17:57:45] Relaunching with elevation
[2011-01-22:17:57:45] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air5c6a.tmp\adobe air installer.exe -ei
[2011-01-22:17:57:46] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:46] Commandline is: -stdio \\.\pipe\AIR_3132_0 -ei
[2011-01-22:17:57:46] No installed runtime detected
[2011-01-22:17:57:46] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:17:57:46] Installing msi at c:\users\steven\appdata\local\temp\air5c6a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:57:47] Runtime Installer end with exit code 0
[2011-01-22:17:57:47] Elevated install completed
[2011-01-22:17:57:49] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:57:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:00:00] Runtime Installer end with exit code 7
[2011-01-22:18:06:30] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:06:30] Commandline is: 
[2011-01-22:18:06:30] No installed runtime detected
[2011-01-22:18:06:32] Relaunching with elevation
[2011-01-22:18:06:32] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air6511.tmp\adobe air installer.exe -ei
[2011-01-22:18:06:32] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:06:32] Commandline is: -stdio \\.\pipe\AIR_4664_0 -ei
[2011-01-22:18:06:32] No installed runtime detected
[2011-01-22:18:06:32] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:06:32] Installing msi at c:\users\steven\appdata\local\temp\air6511.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:06:38] Runtime Installer end with exit code 0
[2011-01-22:18:06:38] Elevated install completed
[2011-01-22:18:06:42] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:06:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:06:45] Runtime Installer end with exit code 7
[2011-01-22:18:23:49] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:23:49] Commandline is: 
[2011-01-22:18:23:49] No installed runtime detected
[2011-01-22:18:23:51] Relaunching with elevation
[2011-01-22:18:23:51] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air732c.tmp\adobe air installer.exe -ei
[2011-01-22:18:23:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:23:52] Commandline is: -stdio \\.\pipe\AIR_3356_0 -ei
[2011-01-22:18:23:52] No installed runtime detected
[2011-01-22:18:23:52] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:23:52] Installing msi at c:\users\steven\appdata\local\temp\air732c.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:23:58] Runtime Installer end with exit code 0
[2011-01-22:18:23:59] Elevated install completed
[2011-01-22:18:24:00] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:24:00] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:26:07] Runtime Installer end with exit code 7
[2011-01-22:18:40:41] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:40:41] Commandline is: 
[2011-01-22:18:40:41] No installed runtime detected
[2011-01-22:18:40:43] Relaunching with elevation
[2011-01-22:18:40:43] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air3d5d.tmp\adobe air installer.exe -ei
[2011-01-22:18:40:44] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:40:44] Commandline is: -stdio \\.\pipe\AIR_3664_0 -ei
[2011-01-22:18:40:44] No installed runtime detected
[2011-01-22:18:40:44] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:40:44] Installing msi at c:\users\steven\appdata\local\temp\air3d5d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:40:51] Runtime Installer end with exit code 0
[2011-01-22:18:40:51] Elevated install completed
[2011-01-22:18:40:53] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:40:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:41:02] Runtime Installer end with exit code 7
[2011-01-22:18:44:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:18:44:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:44:01] Commandline is: -eula
[2011-01-22:18:44:01] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:18:44:02] Starting eula display
[2011-01-22:18:44:03] Finished eula display
[2011-01-22:18:44:15] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:18:44:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:44:15] Commandline is: -eula
[2011-01-22:18:44:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:18:44:15] Starting eula display
[2011-01-22:18:44:17] Finished eula display
[2011-01-22:18:44:19] Finished eula display
[2011-01-22:18:44:19] Runtime Installer end with exit code 0
[2011-01-22:18:44:19] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:18:44:20] Finished eula display
[2011-01-22:18:44:20] Runtime Installer end with exit code 0
[2011-01-22:18:44:21] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-23:14:38:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:20] Commandline is: 
[2011-01-23:14:38:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:23] Runtime Installer end with exit code 0
[2011-01-23:14:38:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:37] Commandline is: -arp:uninstall
[2011-01-23:14:38:37] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:39] Relaunching with elevation
[2011-01-23:14:38:39] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-23:14:38:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:39] Commandline is: -stdio \\.\pipe\AIR_5888_0 -eu
[2011-01-23:14:38:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:39] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-23:14:38:39] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:14:38:41] Runtime Installer end with exit code 0
[2011-01-23:14:38:41] Elevated install completed
[2011-01-23:14:38:41] Runtime Installer end with exit code 0
[2011-01-23:14:38:53] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:53] Commandline is: 
[2011-01-23:14:38:53] No installed runtime detected
[2011-01-23:14:38:55] Relaunching with elevation
[2011-01-23:14:38:55] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air868d.tmp\adobe air installer.exe -ei
[2011-01-23:14:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:56] Commandline is: -stdio \\.\pipe\AIR_2944_0 -ei
[2011-01-23:14:38:56] No installed runtime detected
[2011-01-23:14:38:56] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:14:38:56] Installing msi at c:\users\steven\appdata\local\temp\air868d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:14:38:57] Runtime Installer end with exit code 0
[2011-01-23:14:38:57] Elevated install completed
[2011-01-23:14:38:59] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:14:38:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:14:39:05] Runtime Installer end with exit code 7
[2011-01-23:16:57:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:16:57:56] Commandline is: 
[2011-01-23:16:57:56] No installed runtime detected
[2011-01-23:16:58:00] Relaunching with elevation
[2011-01-23:16:58:00] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air563a.tmp\adobe air installer.exe -ei
[2011-01-23:16:58:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:16:58:01] Commandline is: -stdio \\.\pipe\AIR_1556_0 -ei
[2011-01-23:16:58:01] No installed runtime detected
[2011-01-23:16:58:01] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:16:58:01] Installing msi at c:\users\steven\appdata\local\temp\air563a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:16:58:08] Runtime Installer end with exit code 0
[2011-01-23:16:58:08] Elevated install completed
[2011-01-23:16:58:12] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:16:58:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:16:58:17] Runtime Installer end with exit code 7
[2011-01-23:18:12:24] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:25] Commandline is: 
[2011-01-23:18:12:25] No installed runtime detected
[2011-01-23:18:12:36] Relaunching with elevation
[2011-01-23:18:12:36] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air56b7.tmp\adobe air installer.exe -ei
[2011-01-23:18:12:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:37] Commandline is: -stdio \\.\pipe\AIR_3836_0 -ei
[2011-01-23:18:12:37] No installed runtime detected
[2011-01-23:18:12:37] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:12:37] Installing msi at c:\users\steven\appdata\local\temp\air56b7.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:12:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:12:40] Rolling back install of c:\users\steven\appdata\local\temp\air56b7.tmp\setup.msi
[2011-01-23:18:12:40] Rollback complete
[2011-01-23:18:12:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:12:40] Runtime Installer end with exit code 7
[2011-01-23:18:12:45] Runtime Installer end with exit code 7
[2011-01-23:18:12:49] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:49] Commandline is: 
[2011-01-23:18:12:49] No installed runtime detected
[2011-01-23:18:12:59] Relaunching with elevation
[2011-01-23:18:12:59] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air24bf.tmp\adobe air installer.exe -ei
[2011-01-23:18:12:59] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:59] Commandline is: -stdio \\.\pipe\AIR_1056_0 -ei
[2011-01-23:18:12:59] No installed runtime detected
[2011-01-23:18:13:00] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:13:00] Installing msi at c:\users\steven\appdata\local\temp\air24bf.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:13:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:03] Rolling back install of c:\users\steven\appdata\local\temp\air24bf.tmp\setup.msi
[2011-01-23:18:13:03] Rollback complete
[2011-01-23:18:13:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:09] Runtime Installer end with exit code 7
[2011-01-23:18:37:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:37:29] Commandline is: 
[2011-01-23:18:37:29] No installed runtime detected
[2011-01-23:18:37:33] Relaunching with elevation
[2011-01-23:18:37:33] Launching subprocess with commandline c:\users\steven\appdata\local\temp\airf18f.tmp\adobe air installer.exe -ei
[2011-01-23:18:37:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:37:33] Commandline is: -stdio \\.\pipe\AIR_2736_0 -ei
[2011-01-23:18:37:33] No installed runtime detected
[2011-01-23:18:37:33] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:37:33] Installing msi at c:\users\steven\appdata\local\temp\airf18f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:37:39] Runtime Installer end with exit code 0
[2011-01-23:18:37:40] Elevated install completed
[2011-01-23:18:37:42] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:18:37:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:18:37:44] Runtime Installer end with exit code 7
[2011-01-23:19:54:46] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:19:54:46] Commandline is: -arp:uninstall
[2011-01-23:19:54:46] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:19:54:49] Relaunching with elevation
[2011-01-23:19:54:49] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-23:19:54:50] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:19:54:50] Commandline is: -stdio \\.\pipe\AIR_3460_0 -eu
[2011-01-23:19:54:50] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:19:54:50] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-23:19:54:50] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:19:54:52] Runtime Installer end with exit code 0
[2011-01-23:19:54:53] Elevated install completed
[2011-01-23:19:54:53] Runtime Installer end with exit code 0
[2011-01-24:19:15:04] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:19:15:04] Commandline is: 
[2011-01-24:19:15:04] No installed runtime detected
[2011-01-24:19:15:06] Relaunching with elevation
[2011-01-24:19:15:06] Launching subprocess with commandline c:\users\steven\appdata\local\temp\airc17a.tmp\adobe air installer.exe -ei
[2011-01-24:19:15:07] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:19:15:07] Commandline is: -stdio \\.\pipe\AIR_3652_0 -ei
[2011-01-24:19:15:07] No installed runtime detected
[2011-01-24:19:15:07] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:19:15:07] Installing msi at c:\users\steven\appdata\local\temp\airc17a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:19:15:09] Runtime Installer end with exit code 0
[2011-01-24:19:15:10] Elevated install completed
[2011-01-24:19:15:11] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:19:15:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:19:15:13] Runtime Installer end with exit code 7
[2011-01-24:20:12:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:12:38] Commandline is: 
[2011-01-24:20:12:38] No installed runtime detected
[2011-01-24:20:12:41] Relaunching with elevation
[2011-01-24:20:12:41] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air4385.tmp\adobe air installer.exe -ei
[2011-01-24:20:12:42] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:12:42] Commandline is: -stdio \\.\pipe\AIR_284_0 -ei
[2011-01-24:20:12:42] No installed runtime detected
[2011-01-24:20:12:42] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:20:12:42] Reinstalling c:\users\steven\appdata\local\temp\air4385.tmp\setup.msi
[2011-01-24:20:12:47] Runtime Installer end with exit code 0
[2011-01-24:20:12:47] Elevated install completed
[2011-01-24:20:12:49] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:20:12:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:20:12:56] Runtime Installer end with exit code 7
[2011-01-24:20:34:36] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:34:36] Commandline is: -arp:uninstall
[2011-01-24:20:34:36] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:20:34:38] Relaunching with elevation
[2011-01-24:20:34:38] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-24:20:34:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:34:39] Commandline is: -stdio \\.\pipe\AIR_548_0 -eu
[2011-01-24:20:34:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:20:34:39] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-24:20:34:39] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:20:34:39] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Rollback complete
[2011-01-24:20:34:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Runtime Installer end with exit code 7
[2011-01-24:20:34:41] Runtime Installer end with exit code 7
[2011-01-24:21:17:36] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:38] Commandline is: -eula
[2011-01-24:21:17:38] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:39] Commandline is: -eula
[2011-01-24:21:17:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:56] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:56] Commandline is: -eula
[2011-01-24:21:17:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:57] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:57] Commandline is: -eula
[2011-01-24:21:17:57] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:58] Starting eula display
[2011-01-24:21:17:58] Starting eula display
[2011-01-24:21:17:59] Starting eula display
[2011-01-24:21:18:02] Finished eula display
[2011-01-24:21:18:02] Runtime Installer end with exit code 0
[2011-01-24:21:18:03] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:03] Finished eula display
[2011-01-24:21:18:03] Runtime Installer end with exit code 0
[2011-01-24:21:18:03] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:04] Finished eula display
[2011-01-24:21:18:04] Runtime Installer end with exit code 0
[2011-01-24:21:18:05] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:06] Finished eula display
[2011-01-24:21:18:37] Finished eula display
[2011-01-24:21:18:37] Runtime Installer end with exit code 0
[2011-01-24:21:18:38] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:22:11:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:11:37] Commandline is: 
[2011-01-24:22:11:37] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:11:41] Runtime Installer end with exit code 0
[2011-01-24:22:12:00] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:00] Commandline is: -arp:uninstall
[2011-01-24:22:12:00] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:12:02] Relaunching with elevation
[2011-01-24:22:12:02] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-24:22:12:02] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:02] Commandline is: -stdio \\.\pipe\AIR_160_0 -eu
[2011-01-24:22:12:02] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:12:03] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-24:22:12:03] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:22:12:08] Runtime Installer end with exit code 0
[2011-01-24:22:12:08] Elevated install completed
[2011-01-24:22:12:08] Runtime Installer end with exit code 0
[2011-01-24:22:12:23] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:23] Commandline is: 
[2011-01-24:22:12:23] No installed runtime detected
[2011-01-24:22:12:26] Relaunching with elevation
[2011-01-24:22:12:26] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air1c46.tmp\adobe air installer.exe -ei
[2011-01-24:22:12:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:29] Commandline is: -stdio \\.\pipe\AIR_2676_0 -ei
[2011-01-24:22:12:29] No installed runtime detected
[2011-01-24:22:12:29] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:22:12:29] Installing msi at c:\users\steven\appdata\local\temp\air1c46.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:22:12:32] Runtime Installer end with exit code 0
[2011-01-24:22:12:32] Elevated install completed
[2011-01-24:22:12:34] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:22:12:34] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:22:12:38] Runtime Installer end with exit code 7
[2011-01-24:22:13:11] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:22:13:12] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:13:12] Commandline is: -eula
[2011-01-24:22:13:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:13:12] Starting eula display
[2011-01-24:22:13:15] Finished eula display
This topic has been closed for replies.

1 reply

Participant
January 25, 2011

Please help

chris.campbell
Legend
February 7, 2011

Hi Steven,

If you're still having problems installing AIR can you try the following steps:

1. Uninstall the AIR runtime

2. Delete all left over AIR directories and files.  This includes the following directories:

     C:\Program Files\Common Files\Adobe AIR

     C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com

     C:\Users\username\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com

     C:\Users\username\AppData\Local\Adobe\AIR

     C:\Users\username\AppData\Roaming\Adobe\AIR

     C:\ProgramData\Adobe\AIR

3. Install AIR 2.5.1 again

Thanks,
Chris
Participant
February 7, 2011

Cheers Chris,

Did a full format and reinstall, issue solved.