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Participant
August 17, 2017
Question

Adobe Air will not update or uninstall

  • August 17, 2017
  • 1 reply
  • 759 views

So after a recent windows security update adobe air stopped working. I tried to download the software to force an update and it said that i needed a version of adobe air that was not found to install it. I then tried to uninstall it to start fresh and i got the exact same message. I am running Windows 7 and any and all help would be appreciated.

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1 reply

ridhij4208356012135538
Adobe Employee
Adobe Employee
August 18, 2017

Hi,

Did you try rebooting your machine? Are you running the installer/uninstaller as administrator? If not, right click on the installer/uninstaller, click run as administrator option and then run the same. If you are still seeing issues, please post a screenshot of the error.

Thanks!

Participant
August 18, 2017

Welp it looks like it somehow fixed itself some how. I tried it again as admin to get the error and it actually finished updating this time instead of just sitting there.