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November 5, 2014
Question

Adobe AIR won't update

  • November 5, 2014
  • 0 replies
  • 379 views

Hello, I need help getting Adobe AIR to update.

I have tried downloading the installer and installing the program that way but every time I just get the 'An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.' error message. I have enabled install logging and have the MSI log and the install log which I will post below. Anyone know how I can get past this and get AIR to update?

MSI log:

Dropbox - MSIf46a9.LOG

Install log:

Dropbox - Install.log

Running AIR version:

3.2.0.2070

Installing AIR version:

15.0.0.293

PC Specs:

Windows XP Home Edition version 2002 SP3

Intel Core2 Duo CPU T5500 @ 1.66 GHz

981 MHz, 1.99 GB of RAM

Physical Address Extension

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