Adobe Creative Suite 5.5 Master Collection turns into blue screen while installing disc #2

Question

I purchased a windows version of Adobe in Sep this year.

I have tried more than 4 times, but still can't install the software.

My laptop turns into blue screen and restarts itself after the system tells me to insert second disc to continue the installation process.

I had the extact same version of Adobe installed on this computer before, but I can't seem to install the software again after recovered my computer.

computer spec:

Win7 Home Premium

Service Pack 1

i5-2410 @ 2.30GHz

64 bits

8GB RAM

500GB SATA

Thank you so much and appreciated if anyone or the actual Adobe tech can solve my problem.

chris.campbell · Answer

If you're blue screening, then it sounds like you have a driver issue occurring. Odd that it's happening on the second disc though. Would you mind reposting this over on the Creative Suites forum? You've reached the AIR forums and I think you might have better luck over there.

Thanks,

Chris

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded