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Dmanfly
Participant
November 9, 2014
Question

Air 15 Android 4.4 Galaxy Tab 3/4 7" Native Crash

  • November 9, 2014
  • 9 replies
  • 3823 views

Hello,

since we moved to Air 15 from Air 4.0 we getting a lot of native crashes on Google Developer Console only with Android 4.4 and Galaxy Tab 3 and 4 with 7 inch display

we used air sdk 15.0.302 and 15.0.349 beta with stage 3d initiated with :

stage.stage3Ds[0].requestContext3DMatchingProfiles(Vector.<String>([Context3DProfile.BASELINE, Context3DProfile.BASELINE_EXTENDED]));

users reporting that the game automatically closing after opening and randomly crashing.

the first error that happens a lot is :

Native crash at /system/lib/egl/libEGL_MRVL.so

in /system/lib/egl/libEGL_MRVL.so (eglMakeCurrent+204), /system/lib/egl/libEGL_MRVL.so (eglMakeCurrent+144)

Build fingerprint: 'samsung/degaswifiue/degaswifiue:4.4.2/KOT49H/T230NUUEU0ANH1:user/release-keys'

Revision: '3'

pid: 21365, tid: 21365, name: mygame >>> air.com.mygame <<<

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr e7cb7b04

and dump of registers state , backtrack, code around pc and lr


the other error happens less :

java.lang.IllegalStateException

java.lang.IllegalStateException: eglMakeCurrent failed EGL_BAD_CONTEXT

at android.view.HardwareRenderer$GlRenderer.createSurface(HardwareRenderer.java:1362)

at android.view.HardwareRenderer$GlRenderer.createEglSurface(HardwareRenderer.java:1243)

at android.view.HardwareRenderer$GlRenderer.initialize(HardwareRenderer.java:1060)

at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:1877)

at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1256)

at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:6632)

at android.view.Choreographer$CallbackRecord.run(Choreographer.java:813)

at android.view.Choreographer.doCallbacks(Choreographer.java:613)

at android.view.Choreographer.doFrame(Choreographer.java:583)

at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:799)

at android.os.Handler.handleCallback(Handler.java:733)

at android.os.Handler.dispatchMessage(Handler.java:95)

at android.os.Looper.loop(Looper.java:146)

at android.app.ActivityThread.main(ActivityThread.java:5598)

at java.lang.reflect.Method.invokeNative(Native Method)

at java.lang.reflect.Method.invoke(Method.java:515)

at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1283)

at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1099)

at dalvik.system.NativeStart.main(Native Method)


my guess it's some how related to Marvell processor or to implementation of the driver on Android 4.4

any one experience this problem?

any suggestions for solution?

Thank you,

    This topic has been closed for replies.

    9 replies

    S
    Shlyam_Aleksey
    Participant
    April 21, 2015

    Really, problem happens only when we tried enable hardware accelaration in the xml file: <application android:hardwareAccelerated="true"/>

    When we've disabled it we've breathed a sigh of relief.

    tdwivedi
    Adobe Employee
    tdwivedi
    Adobe Employee
    April 21, 2015

    Hi ,

    In the sample project that I have provided earlier, I have enabled hardware acceleration, but didn't find the crash.

    Though, I remember a similar bug being fixed in previous releases.

    Till then, please try the sample project and your own project once with latest AIRSDK released (ie. 17.0.0.144).

    http://www.adobe.com/devnet/air/air-sdk-download.html‌

    If you are still finding the crash with the latest release, please share a sample project with us, on which you can reproduce the crash

    -Tushar,

    Adobe AIR Team

    tdwivedi
    Adobe Employee
    tdwivedi
    Adobe Employee
    March 30, 2015

    Hi,

    I tried reproducing this issue on Galaxy Tab 4 7" , but couldn't find the crash. I had used "requestContext3DMatchingProfiles(Vector.<String>([Context3DProfile.BASEL INE, Context3DProfile.BASELINE_EXTENDED]));" as mentioned above.

    Can you please provide a sample project so that we may know the exact scenario, and also the app.xml file ?

    -Tushar,

    Adobe AIR team

    D
    daring_Odyssey15A8
    Known Participant
    March 31, 2015

    I'm sorry I'm not able to provide you a sample project at the moment, but maybe someone else who has encountered the issue..?

    tdwivedi
    Adobe Employee
    tdwivedi
    Adobe Employee
    April 1, 2015

    Hey Guys,

    Please provide a sample project in which you are able to reproduce the issue.

    I'm providing a small sample app that I used to investigate the issue. Please go trough it, and inform me if this is the case where you have been facing the problem.

    Dropbox - requestContext3DMatchingProfiles_test.zip

    -Tushar

    D
    daring_Odyssey15A8
    Known Participant
    March 30, 2015

    We're having the same issue. Devices:

    Galaxy Tab4 7.0 (degaswifiue)

    Galaxy Tab3 7.0 (lt02wifi)

    Galaxy Tab4 7.0 (degas3g)

    Ellipsis 8 (QTAQZ3)

    P
    Paul M Schwarz
    Inspiring
    March 24, 2015

    ClaytonW4 I don't see that entry in the xml file. Is hardwareAccelerated true by default?

    I'm having the same crashes with AIR 17 here on Galaxy 4 7", but not if I use AIR 14.

    C
    ClaytonW4
    Participant
    February 12, 2015

    I did some testing with AIR 17 and AIR 16. It looks that this problem happens only when you enable hardware accelaration in the xml file: <application android:hardwareAccelerated="true"/>

    When it's disabled, everything works O.K. on these devices.

    M
    mrsimonrodriguez
    Known Participant
    February 12, 2015

    We're having issues with Air 17 + Starling on Samsung Galaxy Tab 3 (SM-T210).

    It works on all other android devices we have, and this device with the same code works on Air 15.

    Exception fault: ArgumentError: Error #3672: Buffer creation failed. Internal error.

      at flash.display3D::Context3D/createVertexBuffer()

      at starling.display::QuadBatch/createBuffers()[/Users/x/Workspace/extensions/Starling-Framework/starling/src/starling/display/QuadBatch.as:173]

      at starling.display::QuadBatch/syncBuffers()[/Users/x/Workspace/extensions/Starling-Framework/starling/src/starling/display/QuadBatch.as:202]

      at starling.display::QuadBatch/renderCustom()[/Users/x/Workspace/extensions/Starling-Framework/starling/src/starling/display/QuadBatch.as:220]

      at starling.core::RenderSupport/finishQuadBatch()[/Users/x/Workspace/extensions/Starling-Framework/starling/src/starling/core/RenderSupport.as:501]

      at starling.core::Starling/render()[/Users/x/Workspace/extensions/Starling-Framework/starling/src/starling/core/Starling.as:539]

    And the log spams with,

    D/v_gal   (21100): [tid=21100] gl2mERROR: result=0x0501 @ glshVertexAttribArray(136)

    Tried making a simple scene with just two 256x256 textures, but with the same result.

    Thanks!

    D
    Dennis_-_Youdagames
    Participating Frequently
    February 12, 2015

    We're seeing the same result for Android 4.4 users with a Galaxy Tab 3 and 4.

    Our app is using AIR 16.

    lagoon_bbo
    lagoon_bbo
    Known Participant
    January 27, 2015

    Same problem here with AIR SDK 16.0.0.283

    *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

    Build fingerprint: 'samsung/degas3gxx/degas3g:4.4.2/KOT49H/T231XXU0ANJ4:user/release-keys'

    Revision: '3'

    pid: 4090, tid: 4090, name: .mygame >>> air.com.mygame <<<

    signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 010203a4

      r0 00000001 r1 00000000 r2 00000000 r3 00000000

      r4 726c7d18 r5 73ffca58 r6 73ac67f8 r7 7fda9c68

      r8 7fda9c68 r9 7fda9c68 sl 811219b8 fp bebfc3fc

      ip 010203a0 sp bebfc300 lr 726dc72c pc 726dc764 cpsr 200e0010

      d0 7463656a624f6563 d1 ffffffff00000043

      d2 000030c200000072 d3 00000a0100003065

      d4 0000000100000001 d5 0000000000000020

      d6 0000058700000000 d7 0000000100000000

      d8 0000000000000000 d9 0000000000000000

      d10 0000000000000000 d11 0000000000000000

      d12 0000000000000000 d13 0000000000000000

      d14 0000000000000000 d15 0000000000000000

      d16 ffffffffffb3b4c0 d17 0001328ffdb768d2

      d18 0000000000000000 d19 0000000000000000

      d20 0000000000000000 d21 0000000000000000

      d22 0000000000000000 d23 0000000000000000

      d24 0000000000000000 d25 0000000000000000

      d26 0000000000000000 d27 0000000000000000

      d28 0000000000000000 d29 0000000000000000

      d30 0000000000000000 d31 0000000000000000

      scr 6000001b

    backtrace:

      #00 pc 00006764 /system/lib/egl/libEGL_MRVL.so (eglMakeCurrent+204)

      #01 pc 00006728 /system/lib/egl/libEGL_MRVL.so (eglMakeCurrent+144)

    code around pc:

      726dc744 e1922003 1a000025 e3550000 0a000023 

      726dc754 e594c02c e35c0000 1a000003 ea000025 

      726dc764 e59cc004 e35c0000 0a000022 e155000c 

      726dc774 1afffffa e59731c8 e3530000 1a00000f 

      726dc784 e59831c8 e3530000 1a00000c e5963020 

      726dc794 e3530000 1a000026 e5963028 e3530000 

      726dc7a4 0a000001 e1550003 0a000194 e5953008 

      726dc7b4 e3530000 0a00002b e1560003 0a000029 

      726dc7c4 e59f37e0 e1a00004 e5863004 ebfffe55 

      726dc7d4 e3a00000 eaffffc4 e3550000 0a0000fd 

      726dc7e4 e59f37c4 e1a00004 e5863004 ebfffe4d 

      726dc7f4 e3a00000 eaffffbc e59f37b0 e1a00004 

      726dc804 e5863004 ebfffe47 e3a00000 eaffffb6 

      726dc814 e59f279c e59f179c e08f2002 e08f1001 

      726dc824 e282203c e3a03e51 ebfff359 e1a00006 

      726dc834 eaffffad e5962008 e59f377c e1520003 

    code around lr:

      726dc70c e5932014 e3520000 0a000004 e5922010 

      726dc71c e3520000 15930028 11a0e00f 112fff12 

      726dc72c e2773001 33a03000 e2782001 33a02000 

      726dc73c e1120003 1a000025 e1922003 1a000025 

      726dc74c e3550000 0a000023 e594c02c e35c0000 

      726dc75c 1a000003 ea000025 e59cc004 e35c0000 

      726dc76c 0a000022 e155000c 1afffffa e59731c8 

      726dc77c e3530000 1a00000f e59831c8 e3530000 

      726dc78c 1a00000c e5963020 e3530000 1a000026 

      726dc79c e5963028 e3530000 0a000001 e1550003 

      726dc7ac 0a000194 e5953008 e3530000 0a00002b 

      726dc7bc e1560003 0a000029 e59f37e0 e1a00004 

      726dc7cc e5863004 ebfffe55 e3a00000 eaffffc4 

      726dc7dc e3550000 0a0000fd e59f37c4 e1a00004 

      726dc7ec e5863004 ebfffe4d e3a00000 eaffffbc 

      726dc7fc e59f37b0 e1a00004 e5863004 ebfffe47 

    C
    ClaytonW4
    Participant
    November 18, 2014

    I have the same problem. My app works on all devices except Galaxy Tab 3 and Tab 4. When I use Air 14, everything works O.K. This happens only on some Galaxy Tab 3/Tab 4 tablets. It looks that these versions are affected:

    Galaxy Tab 3:

    lt02wifi

    lt023g

    lt02wifiue

    lt023gub

    Galaxy Tab 4:

    degaswifiue

    degaswifi

    degas3gxx

    Other Galaxy tab 3 devices are O.K. (for example Galaxy Tab 3 Lite "goyawifiue" with Android 4.2.2.).

    This error happens mostly when I exit the app and run it again.

    I have also similar errors reported for Samsung Express, LG 730 and Acer Iconia A500.

    It looks that cheaper tablets and some older devices have ofte problems with apps compiled by Air 15 or Air 16 beta.

    Because Galaxy Tab 3 and Tab 4 are extremely popular devices, we cannot use Air 15/16 until this will be ressolved.

    M
    mola2alex
    Inspiring
    January 10, 2015

    Any updates or bug I can vote on?  Almost all errors and poor comments are from these devices.

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