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Participant
March 25, 2016
Question

AIR 21.0 UNKNOWN Publisher During Installation (Mac Only)

  • March 25, 2016
  • 2 replies
  • 1281 views

I have a certificate that I got from DigiCert that I'm signing my .air files with through Flash Builder. When I run the .air file on Windows to install the app, the Publisher is displayed properly as my company's name. However, on Mac, the Publisher shows up as UNKNOWN.


I have a Mac that still has AIR 17 installed and if I compile an application using the AIR 20.0 sdk, I get UNKNOWN publisher, but if I compile using AIR 16.0 sdk, the Publisher shows up properly on that AIR 17 machine. All the other Macs in the office have AIR 21 installed and both versions of the app, compiled with AIR 16 and AIR 20 sdks, show the UNKNOWN publisher when installing on them.

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2 replies

Participating Frequently
April 7, 2016

I faced the same issue. I've posted it in this thread: Re: air 20.0.0.233 ios invalid signature error

_maria_
Community Manager
Community Manager
April 12, 2016

Hi,

This issue is fixed in today's release of AIR, 21.0.0.198, available for download at https://get.adobe.com/air/.

--

Maria

Participating Frequently
April 12, 2016

Just tested this with AIR 21.0.0.198 on OSX, can confirm it's fixed!

Thanks!!!

Participant
April 5, 2016

I have the same problem. Our certificates come from Symantec. They work without problems up to AIR runtime 20.0 on Mac OSX.

When installing AIR runtime 21.0 all applications show an error message when installing: Publisher UNKNOWN.

This applies to several versions of MacOS including the latest.