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Anonymous
Jul 3, 2013 2:58 PM UTC
Question

AIR 3.8 containsVideo is causing black screen at app start on some tablets

When I put <containsVideo>true</containsVideo> in the android tag within the app.xml than the app starts with a black screen at startup on:

- Galaxy Tab 2 10.1

- Galaxy Tab 10.1

When I tap the screen the splash screen is visible for 1 second and then the screen gets black again.

On the Asus Transformer and the Sony Xperia the app just works fine. Any suggestions?

On AIR 3.7 it also works fine for the Galaxy Tab devices.

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22 replies

M_E_Sepehr
M_E_Sepehr
Participating Frequently
Sep 28, 2015 6:41 AM UTC

Hello every body!

I made a solution to solve this problem on my applications.

It works fine.

This is the debugger code on gitHub : MESepehr/BlackScreenBug · GitHub

And this is the reported bug on adobe bugbase: Bug#4026075 - Black Screen on Android 4.1+ : GPU mode with Camera or Video

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    --udi--
    Participating Frequently
    Nov 26, 2013 11:01 AM UTC

    I just encountered the same issue after updating my Galaxy S4 to Android 4.3. Before that my app worked fine with StageVideo but after the update I started getting a black screen after the app launched.

    I finally removed the containsVideo tag from the manifest to solve the problem.

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    Adobe Employee
    nimitja
    Adobe Employee
    Jul 3, 2013 3:32 PM UTC

    Are you using the video object in your application? Also, could you please share the OS version of the devices.

    Regards,

    Nimit

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    bengroot00
    Participating Frequently
    Jul 3, 2013 3:43 PM UTC

    Thanks a lot for the quick reply we where about to release the app untill this appeared. Yes, I'm using the Video object in the code and the version number is 4.0.3. Hope this cn be solved or else ill have to go back to 3.7 which causes a lot of other errors 3.8 got fixed

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    Anonymous
    Jul 3, 2013 5:16 PM UTC

    Can it be the GPU? The Galaxy Tabs have a PowerVR GPU and the other two have a Geforce.

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