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design_webster
Participant
October 10, 2011
Question

Air 3: Installs files, app not functioning ERROR/This installation of this application is damaged.

  • October 10, 2011
  • 1 reply
  • 765 views

MAC OSX 10.6.8  /  iMAC Intel Core i7  /  ADOBE AIR 3

1- Previously this configuartion of the AIR Installer and our application installed correctly from a CD we supply clients. We needed to update the signing certificate and now the install does not function as before.

2- Recent Changes: Download AIR 3.0 installer, Recompiled our app with RoboHelp: added new signing certificate (.pfx) same name as old certificate, added time stamp.

3- When we run the installer, both Air 3 and our app install onto the system, but this AIR error window appears and our app does not function:

We have worked with several different copies of the app files in case one of them were damaged.

4- Files on the install CD:

5- Console Log data :

Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Commandline is: -psn_0_151589

Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: No installed runtime detected

Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Found sidecar config file at /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/.airinstall.cfg

Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Read Secret_Composer.air from sidecar file.

Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Using /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret_Composer.air as input file

Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Invoking Application Installer for combined install

Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Launching subprocess with commandline /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air

Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Commandline is: -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air

Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: No installed runtime detected

Oct 10 08:35:31 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Unpackaging file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air to /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.8X1BdK

Oct 10 08:37:36 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application signature verified

Oct 10 08:37:36 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Unpackaging/validation complete

Oct 10 08:38:09 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Converting unpackaged application to a native installation package in /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.skMeAh

Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Native installation package creation succeeded

Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Launching subprocess with commandline /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air

Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Relaunching with elevation

Oct 10 08:38:20 creative-ny70 authexec[272]: executing /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer

Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Commandline is: -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air

Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: No installed runtime detected

Oct 10 08:38:21 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Unpackaging file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air to /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.fxrnUg

Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application signature verified

Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Unpackaging/validation complete

Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Converting unpackaged application to a native installation package in /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.Hmygrp

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Native installation package creation succeeded

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Application Support/Adobe"

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/creativity/Library/Application Support/Adobe"

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"

Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Starting silent combined runtime and app install.\n Installing runtime version 3.0.0.4080.\n Installing app 10101 version 1.1 to /Applications using the source file at file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer.air

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"

Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown failed (-1)

Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/SECRET COMPOSER - Scholastic Edition.app"

Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded

Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -R ugo+rx "/Applications/SECRET COMPOSER - Scholastic Edition.app"

Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chmod succeeded

Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application Installer end with exit code 0

Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Elevated install completed

Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Launching subprocess with commandline /Applications/SECRET COMPOSER - Scholastic Edition.app

Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application Installer end with exit code 0

Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Subprocess app installer succeeded

Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Runtime Installer end with exit code 0

Any help is very appreciated.

Thank you,

robert

This topic has been closed for replies.

1 reply

M
meredith_wan
Participating Frequently
October 20, 2011

Hi,

I suggest you to report a bug our bugbase, and then we can better folllow up the issue there.

Thanks,

Ru Wan

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