Skip to main content
F
Freelance77
Inspiring
October 15, 2014
Answered

AIR Desktop Packaging Errors

  • October 15, 2014
  • 3 replies
  • 722 views

Hello,

I am trying to package an applicaiton for the desktop and keep receiving errors. I have tried all three formats (Air & EXE), and several different build of the AIR sdk. (15, 4.0.0, 3.8, 3.6). I am using the Adobe CC Windows software.

Any ideas as to why this is happening, and some suggestions as to how to fix it? (there are no comp errors in the simulator)

Thank you.

The two errors I get at compiling are:

"Error creating file: Packaging failed. Packager internal error"

...and a variation of this that references date settings when using earlier sdk releases.


I can usually get the air package to compile, but it won't install and I get the install error there asking to contact the devleoper.

This topic has been closed for replies.
Correct answer Freelance77

Apparently the problem was related to either the file size of the entire package, or the size of one of the assets.

I was using a FLVplayback component that linked to a 45min/600mb mpg (or flv). I think I got it working by attaching a smaller file to the build, but instead decided to resolve the issue by linking to the larger file hosted on a server. Not the best fix, but it works.

SOOOO, if you get these errors check your file size while trouble shooting. Although I can't give a specific acceptance size ---  I think it may be around 500mb.

3 replies

F
Freelance77AuthorCorrect answer
Inspiring
October 16, 2014

Apparently the problem was related to either the file size of the entire package, or the size of one of the assets.

I was using a FLVplayback component that linked to a 45min/600mb mpg (or flv). I think I got it working by attaching a smaller file to the build, but instead decided to resolve the issue by linking to the larger file hosted on a server. Not the best fix, but it works.

SOOOO, if you get these errors check your file size while trouble shooting. Although I can't give a specific acceptance size ---  I think it may be around 500mb.

F
Freelance77Author
Inspiring
October 15, 2014

I've tried this on mac now too, to the the same effect.

F
Freelance77Author
Inspiring
October 15, 2014

Hate to be a pest here, but does anyone else experience this?

FYI- the AIR package installer that I mention can compile, but not install, gives me the following error.

"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices