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katemg
katemg
Participant
Jan 13, 2018 4:11 PM UTC
Answered

Air installation needs admin privileges...I am the admin.

I'm trying to install Adobe Air and i keep getting the following error..."An error occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator." I am the administrator on my pc and I have made sure I'm logged in as such. I have tried all the troubleshooting on the forums and am still unable to find a solution. This is preventing me from using a certain application that requires AA to run so I would like to find a solution. Thank you.

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John T Smith
John T SmithCorrect answer
Community Expert
Jan 13, 2018 4:21 PM UTC

Right click the program and select Run as Administrator in the pop up window

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6 replies

BC Doug
Participant
Mar 23, 2020 6:11 PM UTC

Sounded like good advice, but didn't work for me. Also tried setting 'Run as Administrator ', in the "Change Setting for All Users". But still no joy. Other suggestions?

 

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BC Doug
Participant
Mar 23, 2020 6:34 PM UTC

After hunting around and trying various things, looks like the one that worked with Windows 10 Pro is:
Note: I have Admin access to my computer.

1. Followed steps above for setting the Compatability mode for the program as "Run as Administrator".

2. From a command line prompt, go into your folder and run the app as follows,
   (example: C:\Users\<username>\Downloads\AdobeAIRInstaller.exe –silent

https://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

To access Command Line Prompt, just type "command" into your search bar.

VERIFY: From your keyboar press Start-X and check "Apps and Features", you should see Adobe Air now listed (if this works for you of course)

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Bani Verma
Bani Verma
Legend
Jan 16, 2018 11:23 AM UTC

Moving to AIR Installation Issues​

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katemg
katemgAuthor
Participant
Jan 13, 2018 4:45 PM UTC

I figured it out, in a nutshell....I'm an idiot.

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warsaw_
Participant
Mar 11, 2020 7:37 PM UTC

Hello, I am having the same issue. Could you please tell me how you fixed yours? Thanks!

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John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
Jan 13, 2018 4:21 PM UTC

Right click the program and select Run as Administrator in the pop up window

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