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katemg
katemg
Participant
January 13, 2018
Answered

Air installation needs admin privileges...I am the admin.

  • January 13, 2018
  • 4 replies
  • 2010 views

I'm trying to install Adobe Air and i keep getting the following error..."An error occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator." I am the administrator on my pc and I have made sure I'm logged in as such. I have tried all the troubleshooting on the forums and am still unable to find a solution. This is preventing me from using a certain application that requires AA to run so I would like to find a solution. Thank you.

This topic has been closed for replies.
Correct answer John T Smith

Right click the program and select Run as Administrator in the pop up window

4 replies

B
BC Doug
Participant
March 23, 2020

Sounded like good advice, but didn't work for me. Also tried setting 'Run as Administrator ', in the "Change Setting for All Users". But still no joy. Other suggestions?

 

B
BC Doug
Participant
March 23, 2020

After hunting around and trying various things, looks like the one that worked with Windows 10 Pro is:
Note: I have Admin access to my computer.

1. Followed steps above for setting the Compatability mode for the program as "Run as Administrator".

2. From a command line prompt, go into your folder and run the app as follows,
   (example: C:\Users\<username>\Downloads\AdobeAIRInstaller.exe –silent

https://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

To access Command Line Prompt, just type "command" into your search bar.

VERIFY: From your keyboar press Start-X and check "Apps and Features", you should see Adobe Air now listed (if this works for you of course)

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
January 16, 2018

Moving to AIR Installation Issues​

katemg
katemgAuthor
Participant
January 13, 2018

I figured it out, in a nutshell....I'm an idiot.

W
warsaw_
Participant
March 11, 2020

Hello, I am having the same issue. Could you please tell me how you fixed yours? Thanks!

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 13, 2018

Right click the program and select Run as Administrator in the pop up window

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